Thanks United Airlines for the offer to upgrade with miles. Plus $1,894. How generous.

E-commerce COVID-19 survey 2 results from nearly 100 merchants fielded earlier this week are now available. Covers e-comm sales in 2nd half of March, who's doing well & who's struggling, media spend & more. Thank you Sucharita Kodali for doing the analysis. bit.ly/348RLIB

"If I were a non-essential retail CEO, I would be livid and want to know where is my govt handout." Sucharita Kodali on today's CommerceNext webinar in response to a Q about non-essential retailers competing with the Amazon/Walmart/Costco that can keep stores open.

Great insight from Hugo Boss' Tim Hartman on #cnwebinars today where he would like to see new digital retail innovation that brings true value to customers rather than for PR value only.

On today's #cnwebinars, 76% of attendees say that personalization algorithms had to be changed given the rapidly changing circumstances with COVID-19. Twenty percent said adjustments were needed but not made! Yikes.

While RIFs and salary reductions are rampant in retail, almost half of e-commerce teams are *increasing* headcount to support surge in/shift to digital due to shopping habits changing. #cnwebinars #digitalretail

Shady practice from Iberia_en. Their email makes it seem like you're requesting a refund, but they are actually tricking you into applying for a voucher. Skip this and go straight to your credit card company to dispute the charge.

It's not a negroni, but I'll take it! Thanks to CommerceNext and @Haus for the aperitifs. Does this make me an influencer now? 🥃

Original research and executive discussion on the pending ecommerce 2020 holiday #shippingcrisis featured in next week's CommerceNext webinar, Weds, Sept 23, at 2 pm ET. bigmarker.com/commercenext/W…

B&H CMO Jeff Gerstel on ecomm shipping crisis — Think about a year from now and answer the question of if you took care of your customers. Don't take chances. If 10% of the orders will be hard to fulfill, let someone else take them and fail. #cnwebinar #shippingcrisis

Cover FX CEO Emily Kulp on passing along shipping surcharges to customers — consumers have suffered enough during the pandemic, we're not going to add to it by passing along our higher costs. #cnwebinar #shippingcrisis

Holiday 2020 will be a mixed bag for retailers; will shipageddon derail the season? We discuss with Scott Silverman and @kcassar on episode 238 of The Jason & Scot Show podcast retailgeek.com/jason-scot-sho… Scot Wingo, CEO ReFiBuy.ai, Poding at Retailgentic

Fun reference to Jarid Lukin in Fred Wilson's blog today. avc.com/2021/03/stack-…

CommerceNext in person is back, Sept 28-29, in New York City. We can't wait to see our community face-to-face! story.cd/AAQRQ1

I was sad to learn today that my friend & @8VC partner lost his uncle to COVID-19 in India. The pandemic is getting worse there, and they need more vaccines. In honor of his family, I will donate $50 for every re-tweet, up to $125,000 USD, to help with efforts in India. (1/2)

Literally a 1 in a million chance of dying from Covid if you're boosted. #GetBoosted

Playing the Kars 4 Kids commercial in a doctors office waiting room cannot be good for blood pressure readings. #mentalhealth

Scott Silverman, Veronika and I are putting out heads together to shape the next season of the Conversations with CommerceNext #podcast - we need your help - please take this quick survey and tell us a bit about what you would like to hear: ow.ly/SWST50LSJh5

Who did Matthew Walther bribe at The New York Times to get them to publish a column saying we should feel bad for Michigan b/c they haven't won a Championship since 1997? How tragic. My alma mater, Pitt, hasn't won since 1981, please pity me. WTF. nytimes.com/2022/12/08/opi…

DiaperDiplomacy Wind mills are the worst!