
Mandy Stevens
@mandystevens22
Passionate about people • loves laughing • proud nurse • experienced NHS director • #mentalhealth advocate • biker • volunteer • ❤️ Africa • tweets my own
ID: 220615090
28-11-2010 09:33:03
7,7K Tweet
5,5K Followers
5,5K Following

So my poster is up South West London and St George's NHS Justin Earl Billy Boland SWLSTG QII learning so much and 🤞for the poster!


It's undeniable: to err is human. Read #RightKindofWrong to learn more about how to live with it! Plus, ways to pursue #IntelligentFailures, prevent basic ones, & learn from our missteps Grab your copy of Financial Times & @schroders Biz #BookOfTheYear (!) here 👉 bit.ly/RKWBook


Wendy Korthuis-Smith WA-Seattle Virginia Mason Franciscan Health NHS Improvement Dr Nicola Burgess But is writing a report enough? Nicola worked with colleagues including Helen Bevan, to create blogs and sketch notes. Blog here: wbs.ac.uk/news/six-key-l… #Quality2024


10 principles for engaging NHS staff well in major change from The Health Foundation based around ⚡️Foundations for change ⚡️Culture & context ⚡️Process & methods #quality2024 q.health.org.uk/insight/defini…


Demand, capacity & flow workshop at Quality Forum #Quality2024 discussing queuing theory, specifically that multiple queues amplify variation. Relating this to mental health services and how we manage our front and back doors.


Helen Bevan North East and North Cumbria NHS in my experience, collective learning does not happen without system leadership, resources, and collaborative capacity🙏



So proud of @jenny__marshall ! So much interest and feedback about this poster.. also some great suggestions from colleagues doing similar work. V productive day #MHImprove great to make new friends too Omar Rayner-Andrews #ESTJ Cat Romer Mandy Stevens

Penny Pereira reminding us that for a communities to thrive like The Q community we need heat, fuel and oxygen if we want to start & sustain fires that spread 🔥🔥🔥 #Quality2024 Quality Forum


The inspirational Amy Edmondson talking about failing… We will all fail, multiple times… & that’s ok. We need to innovate to improve, otherwise we will stand still. #failingwell Great quote from Edison… #Quality2024


I'm at #Quality2024 live, listening to Amy Edmondson talking about principles from her book “The Right Kind of Wrong – The Science of Failing Well”. Amy differentiates three kinds of failures in organisations: 1) Basic failures: caused by carelessness or ignorance 2) Complex


Amy Edmondson Don Berwick @Vin_Diwakar Penny Pereira The Q community The only way to make progress is to be willing to fail intelligently: Minimise basic failures Anticipate and mitigate complex failures Promote and celebrate intelligent failures #Quality2024

What an incredible session at Quality Forum by Amy Edmondson ! #Quality2024 check out our practical guide to creating psychological safety produced in collaboration here: horizonsnhs.com/psychological-… #ihiforum



#Sexualsafety on #mentalhealth wards… poster presentation at #quality2024 from colleague Justin Justin Earl thanks for sharing your learning with 3,000 improvers 👌🏻 💫 #qualityimprovement Billy Boland Sarah Galloway South West London and St George's NHS SWLSTG QII


Nature is Amazing ☘️ Fascinating footage of an octopus rapidly changing its colour, shape and texture in mere seconds.

