Jim Harmon
@jimharmon
Professional learning specialist/coach. I help P-12 educators and their orgs become their best selves. Rants about #custserv & opinions are my own. ADE2007
ID: 16438943
http://about.me/jimharmon 24-09-2008 19:17:13
10,10K Tweet
2,2K Followers
2,2K Following
C’mon United Airlines… 5.5 hour delay on Dec 30. 3 gates, 3 planes, 2 hours on a plane before deplaning. Now we don’t leave (maybe?) until 1:45 AM‽ You are screwing up Clevelanders’ ability to ring in 2025. The whole The University of Akron #zips Bball is on this flight! #custserv #fail
So tired of Illuminating Company FirstEnergy Corp. outages in Lakewood Ohio in the dead of winter. Averaging one every two weeks. Repeatedly because of “equipment issues.” That’s a correctable problem. We’re frustrated! Public Utilities Commission of Ohio PLEASE HELP!
Shout out to the services in City of Lakewood! I’m a lifelong resident of this great city and they are always consistent and professional. Talking to you, Refuse and Recycling! #lakewoodohio #custserv
C’mon Sonic Temple Festival! Sick Puppies set is suffering from major audio cutoff At the Temple stage. you need to do better!
This has been the most trying #custserv experience I’ve ever had with United Airlines. Sitting Cleveland Hopkins International Airport (CLE) since 7am for an 8:40 am departure which is now scheduled for after 9 pm this evening. In what illogical world does this happen‽ 14 wait? Cancel it already! #fail 🤬
Hey Rep. Jim Jordan… this you?
How awful is Home Respiratory's customer service? Ridiculously poor... Played whack a mole with their phone system today tryin to get medical supplies. It was an exercise in futility. #custserv #fail
For shame on Ideastream News and Cleveland State for destroying WCSB, one of the strongest cultural threads in the fabric of the City of Cleveland! As a supporter of public radio and distinguished alumni of CSU, I withdraw all support until this cultural touchstone is restored.
Short lived attempt Take 5 Oil Change: went to W. 150 near I-71 in Cleveland. Manager said she’d take $10 off $300 service. Look at receipt, no discount. Try to call for two days: no answer, mailbox full. Called Cleve area office, waited on hold 15 & gave up. #custserv #fail
Just left Value City Furniture without a purchase when the sales associate quoted me $80 delivery and then switched it to $229 because I didn’t spend enough. Uhm. Wow. #baitandswitch #custserv #fail
Nothing, Take 5 Oil Change ? Do you care?