High-reliability organizing (#HRO) principles are challenging to measure. My recently published work w/ Jochen Profit and Eric Thomas provides ways to measure two aspects of #HROs: preoccupation with failure and adherence to shared baselines. doi.org/10.1177/251604…

Home care workers need more support during the pandemic. Here are three policy options that julia rollison and I identified to improve their working conditions: - Better access to PPE - Improved compensation - Being designated as “essential” rand.org/blog/2020/12/e…

Excited about our partnership with the Archstone Foundation to understand the impacts of teams, technology, training, #diversity, #equity, and inclusion on the health of older adults in California. archstone.org/resources/rand…

Robust evaluations of caregiving programs are complex yet yield interesting results. See what Julia Rollison and our team learned about retention and other outcomes important to caregivers and health systems. rand.org/pubs/research_…

Our healthcare system may see more errors in diagnoses. Excellent piece on #ImprovingDiagnosis and #PatientSafety: soundcloud.com/houstonmatters…

"Speaking up" about #PatientSafety can start with #medical residents. We examined ways to measure it: qualitysafety.bmj.com/content/24/11/… The BMJ

1/2: Interesting variation across #NICUs and #safetyculture measures. qualitysafety.bmj.com/content/early/… Jochen Profit Eric Thomas

2/2: #safetyculture measures not interchangeable. Work needed bridging instruments. qualitysafety.bmj.com/content/early/… Jochen Profit Eric Thomas

We found an association b/t the moral courage of physicians and their penchant for speaking up about #PatientSafety: journals.lww.com/academicmedici…

Patients/family can contribute to analysis after a #PatientSafety issue. Our new study: digitalcommons.library.tmc.edu/uthoustonjqual… Jørgen Ottosen Eric Thomas

Barriers to speaking up about #PatientSafety are related to safety and teamwork culture. Our study: hosppeds.aappublications.org/content/early/… Eric Thomas

Our study: Patients know causes of #AdverseEvents. If we ask, we can learn from them. bit.ly/2g7dMxH Eric Thomas Jørgen Ottosen

Looking forward to presenting at #IHIForum with Eric Thomas, Jørgen Ottosen, Jeff Driver, and Sigall Bell. Join us! hubs.ly/H04h2460

Our study: Patient-created simulation helps stakeholders understand patient/family experiences after #AdverseEvents. ncbi.nlm.nih.gov/pubmed/27790708

Training doctors in how to disclose medical errors to patients is associated with intent to disclose. Our new study: ahrq.gov/professionals/…

Fear of no change, retaliation, and negative feedback prevent health care professionals from speaking up about #PatientSafety concerns. Our (w/ Eric Thomas Jørgen Ottosen) latest study: rand.org/pubs/external_… /1

We also found higher perceptions of safety culture and teamwork culture in those who feel comfortable speaking up. /2