Hydro-Québec (@hydro_customer) 's Twitter Profile
Hydro-Québec

@hydro_customer

Questions about your bill, electricity use or our services? Get answers from Mon. to Fri. (8 a.m.-6 p.m.). FR : @client_hydro

ID: 725056605365145600

linkhttp://www.hydroquebec.com/ calendar_today26-04-2016 20:19:00

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Hydro-Québec (@hydro_customer) 's Twitter Profile Photo

We are confident that the majority of customers currently without power will have it restored by the end of the day. Some work will still be carried on Friday. The storm is not over and is moving across the province, so there could be new outages during the day. We are counting

We are confident that the majority of customers currently without power will have it restored by the end of the day. Some work will still be carried on Friday. The storm is not over and is moving across the province, so there could be new outages during the day.

We are counting
Hydro-Québec (@hydro_customer) 's Twitter Profile Photo

Our teams are still working to restore service to customers currently aftected by the power #outage. How is the order of priority determined to restore service during a major outage? 👇

Our teams are still working to restore service to customers currently aftected by the power #outage. How is the order of priority determined to restore service during a major outage? 👇
Hydro-Québec (@hydro_customer) 's Twitter Profile Photo

There are currently 67,000 customers still without power. At the height of the event, there were some 297,000 customers affected by an #outage in Quebec. The regions currently most affected are Laurentides, Outaouais, Laval, Montérégie, Montréal and Estrie. Estimated recovery

There are currently 67,000 customers still without power. At the height of the event, there were some 297,000 customers affected by an #outage in Quebec.

The regions currently most affected are Laurentides, Outaouais, Laval, Montérégie, Montréal and Estrie.

Estimated recovery
Hydro-Québec (@hydro_customer) 's Twitter Profile Photo

There are currently 49,000 customers without power, due to the weather event that began on Wednesday evening. The regions most affected are Laurentides, Outaouais, Montérégie, Laval, Lanaudière, Estrie and Montreal. We expect to be able to restore service to the vast majority of

There are currently 49,000 customers without power, due to the weather event that began on Wednesday evening. The regions most affected are Laurentides, Outaouais, Montérégie, Laval, Lanaudière, Estrie and Montreal.

We expect to be able to restore service to the vast majority of
Hydro-Québec (@hydro_customer) 's Twitter Profile Photo

Thunderstorms are currently causing #outages in several regions of Quebec. The most affected regions are the greater Ville de Montréal region, Montérégie, Outaouais, the Laurentians and Ville de Laval. Other outages could occur over the next few hours as storms move to other areas. Our

Hydro-Québec (@hydro_customer) 's Twitter Profile Photo

A bus collided with a pylon of one of our 315 kV lines, causing it to fall, at the corner of Chemin Chambly and Highway 30 on the South Shore of Montreal. This is currently causing an #outage affecting approximately 87,000 customers. Our crews are mobilized to restore service as

Hydro-Québec (@hydro_customer) 's Twitter Profile Photo

Late on Saturday evening, July 6, a bus collided with a pylon containing two 315 kV lines, causing ot to collapse. The pylon is located at the corner of Chemin Chambly and Autoroute 30 on Montreal's South Shore. It resulted in #outages affecting up to 88,000 customers. Overnight,

Late on Saturday evening, July 6, a bus collided with a pylon containing two 315 kV lines, causing ot to collapse. The pylon is located at the corner of Chemin Chambly and Autoroute 30 on Montreal's South Shore. It resulted in #outages affecting up to 88,000 customers. Overnight,
Hydro-Québec (@hydro_customer) 's Twitter Profile Photo

Of the 87,000 customers affected by last night's outage, fewer than 200 remain without power in localized areas. Crews are assigned to these to restore service quickly.

Hydro-Québec (@hydro_customer) 's Twitter Profile Photo

Post-tropical storm Debby continues its eastward trajectory and is currently affecting much of southern Quebec, causing numerous power outages in several regions due to breakages caused by strong wind gusts, mainly in the Laurentians, the Montreal metropolitan region and the

Hydro-Québec (@hydro_customer) 's Twitter Profile Photo

At the height of the weather event yesterday we had around 500,000 customers impacted by outages. This morning there are just under 170,000 customers left to reconnect. We currently have more than 100 teams in the field, who are taking over this morning from the hundred teams

Hydro-Québec (@hydro_customer) 's Twitter Profile Photo

There are still just under 70,000 customers out of service currently, following the impacts of post-tropical storm Debby. Several outages were due to flooding at some of our transportation stations. We currently have more than 300 teams in the field, assisted by external

Hydro-Québec (@hydro_customer) 's Twitter Profile Photo

At the request of emergency services, we had to interrupt the electricity service in a large area of Hochelaga-Maisonneuve in Montreal, due to a gas leak in the area. Nearly 50,000 customers are affected. We will restore power as soon as we receive clearance from emergency

Hydro-Québec (@hydro_customer) 's Twitter Profile Photo

The tripping of protection mechanisms in two substations of our high-voltage transmission system is currently causing an #outage in the Outaouais region affecting 56,000 customers, mainly in the Aylmer and Hull sectors of Ville de Gatineau. Our teams are mobilized on site to

Hydro-Québec (@hydro_customer) 's Twitter Profile Photo

The cause of the #outage in Ville de Gatineau is the contact between a company's mobile conveyor and one of our transmission lines. Our crews are assessing the damage to the wires and the work required. We have already been able to restore power to some of the customers

Hydro-Québec (@hydro_customer) 's Twitter Profile Photo

Protection mechanisms have been triggered at the Des Sources substation in Dollard-des-Ormeaux. It is currently causing an outage affecting 60,000 customers, mainly in the West Island of Montreal. Our teams are mobilized on the scene to determine the cause and restore service as

Hydro-Québec (@hydro_customer) 's Twitter Profile Photo

The breakdown of a transformer at Charland substation is causing a power outage in Montreal, currently affecting around 51,000 customers. Our crews are on site to restore service by transferring the load to other transformers. This is being done gradually, so as not to create an

Hydro-Québec (@hydro_customer) 's Twitter Profile Photo

With the heat and rain, many regions of Quebec are currently affected by #flooding. What to do if your home is affected by flooding? Before water begins to flood the basement, turn off the power throughout the house. If there is water in the basement, don't touch anything

With the heat and rain, many regions of Quebec are currently affected by #flooding.  

What to do if your home is affected by flooding? 

Before water begins to flood the basement, turn off the power throughout the house.

If there is water in the basement, don't touch anything
Hydro-Québec (@hydro_customer) 's Twitter Profile Photo

The freezing rain that accumulated in some areas overnight weighed down vegetation and caused power outages. Every effort is being made to restore power as quickly as possible. To follow the situation: infopannes.solutions.hydroquebec.com/info-pannes?la…