There's a key issue in legal tech: Overconfidence without follow-through. It’s not enough to buy a shiny new security platform and call it a day. True cybersecurity in the legal field means human firewalls, smart integration, and layered protection! law.com/2025/04/01/the…

There's nothing more frustrating than a fragmented customer journey. That's why at LLM, Inc., we take customer experience very seriously. If #CX feels messy and disjointed, it's harder for customers to trust that our digital platform will be up to standard. cmswire.com/customer-exper…

#LegalOperations shouldn’t feel like a case study in inefficiency. Yet law firms often have to juggle disconnected tools, manual processes, and scattered communication—making it harder to manage litigation than the litigation itself. At LLM, Inc., our goal is to change that. 💡

When it comes to legal document management, one size doesn’t fit all. Because of our personalized approach, we've been able to maintain a 99% customer retention rate. We simplify the complexities of legal document management and deliver results that truly matter. #CustomerService

What do you think is the greatest benefit of using an all-in-one platform for your legal team?

I've seen a lack of "data harmonization" firsthand in legal operations. Law firms are no strangers to fragmented data. And it’s not just messy; it’s risky. Once your information is accurate and centralized, you can begin the #DataTransformation process. fastcompany.com/91305085/compa…

📲 E-discovery isn’t just a legal issue anymore—it’s deeply technical. That’s why collaboration between legal and IT teams is so essential. If you don’t know how your client stores data, handles hyperlinks, or preserves emojis, you’re flying blind. reuters.com/legal/legalind…

Strategy isn’t just about where you’re going—it’s about knowing which questions to ask before you ever start the journey. The wrong question can send you miles in the wrong direction. My advice? Resist the urge to jump into action too fast. forbes.com/sites/devpatna…

As legal professionals, we need to hope for the best but prepare for the worst. Being ready for future disruption can take many different forms and strategies, but the one that resonates with me in this article is creating a people and performance mindset. forbes.com/sites/pauladav…