Cohere (@coherehq) 's Twitter Profile
Cohere

@coherehq

Support automation platform for optimizing your CX lifecycle

ID: 1290066707759865856

linkhttps://cohere.io calendar_today02-08-2020 23:28:03

60 Tweet

1,1K Followers

50 Following

Cohere (@coherehq) 's Twitter Profile Photo

We are so proud to share that our co-founders, Yunyu Lin and rahul have made the 2022 Forbes 30 under 30 list! It’s an honor to be included alongside other incredible young visionaries creating the future of enterprise technology and beyond! forbes.com/profile/cohere…

Cohere (@coherehq) 's Twitter Profile Photo

Safeguarding our customers' data is our number one priority. Thanks to our partners at @Secureframe, we're proud to announce that Cohere is now SOC 2 Type II compliant! cohere.io/blog/soc2type2…

Cohere (@coherehq) 's Twitter Profile Photo

Cohere has been nominated for Product Hunt 😸 Golden Kitty Awards 2021 in SaaS! Show us your support by voting here! producthunt.com/golden-kitty-a…

Yunyu Lin (@yunyu_l) 's Twitter Profile Photo

Excited to share an interview between Adrian Alfieri and Blend’s @gregoryaisaacs on accelerating insurance sales in a digital-first world! Read it here 👉 cohere.io/blog/accelerat… DM us if you’re interested in walking buyers through complex flows 2x faster :)

Yunyu Lin (@yunyu_l) 's Twitter Profile Photo

How do hypergrowth startups build out a customer support engine? Ramp's Tony Rios shares his takes on: 💸Turning Support into a Revenue Engine 💻Optimizing Remote Onboarding 📈Getting Ahead of Hyper Growth Check out our interview with Adrian Alfieri cohere.io/blog/support-e…

Yunyu Lin (@yunyu_l) 's Twitter Profile Photo

How do you build a high-performance CX team? @flocksafety's Adam Rabinowitz shares how, by: 🎯 Tightening the CX <> product loop 🕶️ Building a scalable and confident CX team 💯 Refining the optimal user experience Read our interview with Adrian Alfieri: cohere.io/blog/pillars-h…

Holly Beilin (@hollybeilin) 's Twitter Profile Photo

Love these insights on #customerexperience from my friend and colleague Adam Rabinowitz on Cohere. One thing we hear consistently from our partners Flock Safety? Best customer experience 🙌🏼 cohere.io/blog/pillars-h…

Cohere (@coherehq) 's Twitter Profile Photo

We’ve been busy the last few months helping to automate 60%+ of support tickets for our friends at Ramp. They’ve estimated a 5X ROI with Cohere already, and we’re just getting started! DM us if you're feeling overwhelmed by support tickets :) cohere.io/customers/ramp

Initialized Capital (@initialized) 's Twitter Profile Photo

Cohere automates 40+% of inbound support inquiries by using AI to automatically extract answers from past tickets. They just launched an agent assist product that lets reps respond to common questions 10x faster. Check them out here: producthunt.com/posts/ai-answe…

Y Combinator (@ycombinator) 's Twitter Profile Photo

YC S20's Cohere helps support teams answer common questions 10x faster, and start self-serving 40%+ of support tickets using generative AI and human review. They just launched on Product Hunt, check them out! producthunt.com/posts/ai-answe…

Garry Tan (@garrytan) 's Twitter Profile Photo

Customer support is a cost center that doesn’t delight But it’s pretty clear a new AI approaches mean a/ costs can come down while b/ people have much faster, relevant responses that actually solve the user’s problem

Cohere (@coherehq) 's Twitter Profile Photo

We just launched our support automation product on Product Hunt! We use the latest advances in LLMs and NLP tech to provide accurate answers from past support tickets, automating 40%+ of tickets and enabling 10x faster agent answers. Check it out here: producthunt.com/posts/ai-answe…

Yunyu Lin (@yunyu_l) 's Twitter Profile Photo

Will ChatGPT replace customer support teams? At @coherehq, we've already deployed language models like ChatGPT to help support orgs like Ramp, Rippling, and Loom at scale Learn what this means for you — and how your company can stay ahead 👇 cohere.io/blog/chatgpt-t…

Y Combinator (@ycombinator) 's Twitter Profile Photo

YC S20's Cohere uses AI to draft full responses for support agents, saving time and eliminating typing with a 2x productivity boost. They just launched Assist — your intelligent sidekick for smarter customer service. Check it out: cohere.io/assist