“What matters to you?” is a simple question that can have a big impact on care. June 6 is International #WMTY Day. Let's remember to ask this question to know what matters to patients & provide the right care at the right time. Learn more: bit.ly/37mcDBJ BC Patient Safety & Quality Council

Our Early Intervention in Psychosis team joined Maree Todd at NHS Tayside CONNECT Early Intervention in Psychosis service in Dundee yesterday to see how it's helping patients and families. The Tayside team highlighted the value of working with HIS to achieve their ambitions.

A morning in Dr Blane's surgery makes the arguments for increased investment in, and focus on, general practice and anticipatory care in the most marginalised and disadvantaged communities tough to ignore. The report from the frontline in Glasgow here: bma.org.uk/news-and-opini…

Psychological safety: Feeing confident to speak up & use your voice without fear of retribution or judgement We learn most from mistakes, failures, honest conversations & being vulnerable 🍕

We're excited to share Unwavering Care: Our Strategic Plan 2024-28 setting out our vision and plans over the next four years. The plan was built by the children and families we support - please take a moment to read it and let us know what you think 👇 chas.org.uk/about-us/our-v…

The countdown is on…5 weeks to go until ‘What Matters To You?’ Day 2024 👏👏 Let everyone know your plans and share your stories at WMTY don't forget to use #WMTY24

We keep being told that "feedback is a gift". But who really welcomes unsolicited negative feedback? Brain research shows it often triggers a “fight or flight” response, flooding our brains with stress hormones & limiting our ability to absorb information. Daniel Stillman says it's

How it started: Me & my twin bro Mo are forced to leave our parents behind in Lebanon due to the terrible situation over there & arrive in the UK at the age of 17. We both start working full-time in a supermarket stacking shelves. People laugh in our faces when we say it is our

Privileged to spend the day with the Focus on Frailty Improvement Teams across Scotland Healthcare Improvement Scotland Fantastic progress, shared learning and leadership in action! laramitchell Ann Gow Belinda Robertson Joanne Matthews @JamesBattye Meghan Bateson Diana Hekerem ihub.scot/improvement-pr…

WMTY Mini Seminar Programme- Throughout the week of WMTY Day, we have a programme of mini seminars, delivered by internal and external speakers. For information on the seminars, presenters, and how to book, use the QR code or link below. #WMTY24 nhsggc.scot/your-health/pe…

We’re developing standards for the care of older people living with frailty. The consultation closes on 18 June 2024 and we welcome your feedback. To find out more about frailty and its impact, listen to our podcast. Podcast and feedback links are in the comments.

Continuing the #WMTY day meaningful conversations. A massive Thank You to our #Staff, who use active listening to find out what matters to our #Patients and #Carers, which is key to ensuring we continue to provide high quality person-centred care. #WhatMattersToYou

This is key and is needed for relational leadership ❤️ Thanks for sharing 𝙻𝚊𝚞𝚛𝚊 𝚂𝚔𝚊𝚒𝚏𝚎-𝙺𝚗𝚒𝚐𝚑𝚝 💙

The Nuka system of care, run by the Southcentral Foundation in Alaska, has been described as "the best primary care system in the world". It has sustained its outstanding outcomes for the past 25 years. In this analysis, 🌟Ben Allen GP 🌟 explains that it wasn't just a change in the

We've published a report on the impact of the national Hospital at Home programme, delivered by Healthcare Improvement Scotland. To download the report, follow the link in the comments.

Calling all hospital and care home services! Join us to improve the lives of people living with dementia who experience stress and distress. Applications are now open be part of our new improvement programme. Link for more info is in the comments. #WorldAlzheimersDay

I had a conversation today about the difference between "kindness" & "niceness" in leadership so I decided to post about it. The article & graphic explain why, as leaders, we should choose kindness over niceness. Kindness is about caring enough to push people toward greatness,