⭐️What would happen at a conference that welcomed (intelligent) failure?⭐️
👑They are usually a celebration of success
🤔Is it transparency about process?
📊Those who succeed have a catalogue of failures that were learned from
🏞The journey is a crucial, absent part of the story

So... did you go to #Quality2024 ?
🤯 What mindset shift happened for you?
🎬 What thing(s) will you do in light of the experience?
👭Is there anything helpful you could share for those who didn't attend?

Brutal honesty & transparency is the start of any genuine change. Public services (including the NHS) in their current form are broken. Pretending otherwise to “bolster morale” will do the opposite. We are teetering on the brink & a total reset, not a positivity drive, is needed.

What is the best way to turn around a failing organisation?
1. Relentless positive thinking to bolster morale to drive improvement
2. Brutal honesty and transparency about how bad things are promoting realism about the need for change
...

Keep coming back to this as it's just such a brilliant visual. But the words of 🌟Ben Allen GP 🌟 are in my mind 👉 it has to be about the impact more than the buzz 👈 - next step is translating into practical reality + leadership/team development

How can we get better at taking insights and ideas from #Quality2024 to action? The reflection canvas in your delegate pack can help, as can time plotting with your peers. Join us The Q community hub during the morning break, or in session D11 at 11am for some reflection time.

Improving the interface between Primary and Secondary Care is essential for our patients. Here is my latest blog describing how we came to write our Consensus on the Primary Secondary Care Interface. #NHS #TeamGP NHS Cheshire and Merseyside NHS Confederation @RCGP NHS England

⭐️Loved every minute of Quality Forum⭐️
Some threads to come next week!
Highlights include
-NUKA
-Elegant facilitation & group work by NHS Horizons & others
-Co-production
-Lived experience
-My long time inspirations Amy Edmondson & Don Berwick
👭Connected with >100 people👬

It problem isn't with the 'zero'.
⭐️The problem is what happens when the data comes in⭐️
🤔Does it stimulate curiosity, learning & action...
😬Or does it cause fear of failure & 'being held to account'
✅️Less fear = Higher numbers = Improvement = Getting closer to TRUE zero

Here’s a snapshot of just 20 letters rec’d this afternoon from hospital & other NHS colleagues

Half need us to do something eg refer, order investigations, send info back

It’s not just GP time, but admin & secretarial too - when 95% staff are in hospitals

Lovely when you get to meet in real life those you feel you already know!
Such an important message Cristina always has for us.
♿️🏳️‍🌈Cristina Serrão she/her 🇪🇺🇵🇹🇸🇳🇬🇼

#RightCareFirstTime …… the brand new campaign from @The IGPM

youtube.com/watch?v=FiH-pD…

⭐️Shaping the future of workforce. From solo professionals to team based working needs...⭐️
✅️Trust, psychology safety
✅️Shared purpose. Default focus on patients
✅️Learning: team based, experiential learning.
Helen Bevan Zoë Lord Kerry McGinty

🥳I'm buzzing to be immersed for 3 days with global improvement experts🥳
BUT
😩Whilst we meet, many of our staff & patients are struggling desperately
⭐️Learning, thinking & networking is a privilege with great responsibility
⭐️It has to be about the IMPACT more than the BUZZ⭐️

Raja Adnan Ahmed Parody RCGP (not a doctor) What’s a lunch break?

I've updated my Guidelines in Practice from Medscape Medscape Primary Care #Hack on iron studies to reflect The BMJ paper encouraging sustainable & effective iron prescribing

PDF medscape-uk.co/Hack-ironstudi…

🎯Prescribe iron in a single daily dose or alternate day dosing to optimise iron absorption

Listening to 🌟Ben Allen GP 🌟 sharing his experiences of improving team culture and dynamics.

✔️Employ for potential, not numbers.
✔️Have shared values.
✔️Create trust and psychological safety.
✔️Have the right leaders.
✔️Know your staff.

#aspiration #Quality2024 Quality Forum