Great to see @AvMA so involved with this and collaborating to this Clinical Negligence Agreement

"I need to get a handle on this". How many times do we say it to ourselves and forget just how resilient we are. I know during my life, I have! This half day session is all about recognising our resilience and developing it in real, easy and supportive ways. Meet Harry too who

It was great privilege being asked to do an interview on a subject very close to my heart - the emotional aspect of complaints with confidence coach Anna Manning. Have a listen. podcasts.apple.com/gb/podcast/con…

Looking forward to speaking at this conference

As plans to roll out Martha’s Rule continue in England, Executive Nurse Director at the NMC @safetysamfoster explains the significance of Martha’s Rule and how it relates to nursing and midwifery professionals’ practice 👇 nmc.org.uk/news/news-and-… #MarthasRule

Chairing and delivering sessions around patient safety and having experience d the loss of child myself in very similar circumstance it is good to read the NMC’s statement.

NHS trust admits contaminated feed caused baby’s death after decade of denial theguardian.com/society/articl…

I wonder whether organisations recognise the lack of integrity they demonstrate when then show honesty only when forced. The compounded harm to these parents and denial of the true fact concerning their baby’s death, is immeasurable.

Busy week ahead starting with a talk and panel session at the Health Service Journal Patient Safety Congress. Loving the view of modern & old buildings side by side from my hotel. Quick trip before home for a meeting, delivering training, then flying to Guernsey to deliver an hours keynote

Great session this morning sharing the stage with Jonathan and Nihal and skilled chairing of Murray A Wallace

Can’t say my job is not diverse. 🙂Manchester Monday speaking at the Patient Safety Congress. Virtual full day training day from home Tuesday. And today, about to board a place to Guernsey, to speak at the Diversity and Excellence conference. #grateful #empathy #PSIRF

Inspirational & insightful talk about #empathy for #healthprofrssionals by Carolyn Cleveland in @Guernsey today. States of Guernsey elaine burgess WeNurses 💙

Learn from outstanding practice in quality improvement and accreditation #QualityAccreditation Ehsan Haqqani Genome RCHT Dr Ryan Hamilton BSAC Weightmans Carolyn Cleveland ow.ly/r6xR50SW1Q5

Looking forward to speaking today around this conference about the emotional component and putting families at the heart of investigation management #EmbeddingPSIRF

Looking forward to speaking at this conference again this morning.

Looking forward to speaking at on empathy, civility and emotional awareness #AANorwich2024

Great start to the day chairing this conference. Me, Setting the scene & linking past, resting & future with my own experiences and work. Followed by Dr Jodie Smythe on Call4Concern & interesting questions raised. Now David Birch from Weightmans on some of the legal matters.

Thrilled to be supporting this newly formed charity and hoping at some point to do some voluntary work there. A new just giving page has been set up for them. Please share. justgiving.com/crowdfunding/a…