Authority Software (@authoritysoft1) 's Twitter Profile
Authority Software

@authoritysoft1

Providing cloud-based contact center solutions designed to improve agent performance, increase customer satisfaction and drive enterprise-wide productivity.

ID: 227542572

linkhttp://www.authoritysoftware.com calendar_today17-12-2010 03:16:06

691 Tweet

107 Followers

91 Following

Authority Software (@authoritysoft1) 's Twitter Profile Photo

You shouldn't need to waste your time and resources navigating trouble-shooting for aging and siloed systems. Upgrade your solutions to meet your needs today, and prepare for your future growth. bit.ly/2ZfuaYK #ContactCenter #Innovation

You shouldn't need to waste your time and resources navigating trouble-shooting for aging and siloed systems.

Upgrade your solutions to meet your needs today, and prepare for your future growth. bit.ly/2ZfuaYK

#ContactCenter #Innovation
Authority Software (@authoritysoft1) 's Twitter Profile Photo

We believe in being available not only during your launch but for ongoing support whenever needed. That’s just one of the reasons we are trusted by North America’s most successful Fortune 100 and Fortune 500 companies. bit.ly/2ZfuaYK #WFOSolutions #QualityManagement

We believe in being available not only during your launch but for ongoing support whenever needed. That’s just one of the reasons we are trusted by North America’s most successful Fortune 100 and Fortune 500 companies. bit.ly/2ZfuaYK

#WFOSolutions #QualityManagement
Authority Software (@authoritysoft1) 's Twitter Profile Photo

Under a tight deadline to improve your legacy contact center solution? That's exactly what we did for True Sense - a fully functional, scalable solution requiring no re-training in under 60 days. bit.ly/3N9kl2b #CaseStudy #ContactCenter #QualityManagement

Under a tight deadline to improve your legacy contact center solution? That's exactly what we did for True Sense - a fully functional, scalable solution requiring no re-training in under 60 days. bit.ly/3N9kl2b

#CaseStudy #ContactCenter #QualityManagement
Authority Software (@authoritysoft1) 's Twitter Profile Photo

Want to retain your talented employees? Having systems for hiring, training, and quality management help identify issues before they become problems. Read our blog and learn how to enhance agent engagement: bit.ly/3P8vmBF #ContactCenter #QualityManagement

Want to retain your talented employees?

Having systems for hiring, training, and quality management help identify issues before they become problems. Read our blog and learn how to enhance agent engagement: bit.ly/3P8vmBF

#ContactCenter #QualityManagement
Authority Software (@authoritysoft1) 's Twitter Profile Photo

Interact with customers in real-time and from anywhere through cloud-based contact centers. Consolidate all the different platforms your business uses to communicate in one place. Read the blog: bit.ly/3beMMhE #FutureOfWork #InternetOfThings #ContactCenter

Interact with customers in real-time and from anywhere through cloud-based contact centers. Consolidate all the different platforms your business uses to communicate in one place. Read the blog: bit.ly/3beMMhE

#FutureOfWork #InternetOfThings #ContactCenter
Authority Software (@authoritysoft1) 's Twitter Profile Photo

Today's customers are communicating across all channels, including voice, chat, email, and social media. Take a holistic approach to customer service with an omnichannel contact center solution. bit.ly/3angAbf #ContactCenter #CustomerExperience

Today's customers are communicating across all channels, including voice, chat, email, and social media. Take a holistic approach to customer service with an omnichannel contact center solution. bit.ly/3angAbf

#ContactCenter #CustomerExperience
Authority Software (@authoritysoft1) 's Twitter Profile Photo

Everything we do starts with a customer service mindset. That's why we aim to provide the best solutions for our clients based on their business needs. Learn how we can help your business scale today! bit.ly/2ZfuaYK #WorkforceManagement #CustomerExperience

Everything we do starts with a customer service mindset. That's why we aim to provide the best solutions for our clients based on their business needs.

Learn how we can help your business scale today! bit.ly/2ZfuaYK

#WorkforceManagement #CustomerExperience
Authority Software (@authoritysoft1) 's Twitter Profile Photo

Working on a small budget? We offer scalable solutions that deliver services to fit the needs and budget of your company, regardless of season or size. Take a look to find out more: bit.ly/2ZfuaYK #ContactCenterEfficiency #ContactCenter #WorkforceAutomation

Working on a small budget? We offer scalable solutions that deliver services to fit the needs and budget of your company, regardless of season or size. Take a look to find out more: bit.ly/2ZfuaYK

#ContactCenterEfficiency #ContactCenter #WorkforceAutomation
Authority Software (@authoritysoft1) 's Twitter Profile Photo

Upgrade your user experience to the next-gen users' high standards. Keep your solutions scalable through an intuitive UX based on your customer's journey. #WorkforceManagement #Innovation #ContactCenter bit.ly/2ZfuaYK

Upgrade your user experience to the next-gen users' high standards.

Keep your solutions scalable through an intuitive UX based on your customer's journey.

#WorkforceManagement #Innovation #ContactCenter bit.ly/2ZfuaYK
Authority Software (@authoritysoft1) 's Twitter Profile Photo

WFO tools are customized solutions for your business's unique needs and consist of different methods like recordings, analytics, forecasting, scheduling, and performance management: bit.ly/3voXLMl #WorkforceAutomation #DataAnalytics #ContactCenterOptimization

WFO tools are customized solutions for your business's unique needs and consist of different methods like recordings, analytics, forecasting, scheduling, and performance management: bit.ly/3voXLMl

#WorkforceAutomation #DataAnalytics #ContactCenterOptimization
Authority Software (@authoritysoft1) 's Twitter Profile Photo

Stop wondering if that customer will answer your call. With optimized solutions to help draw real data from complex campaign strategies, advanced outbound list management increases call pick-ups from "No" to "Hello!" bit.ly/3x3ZFD4 #ContactCenter #Innovation

Stop wondering if that customer will answer your call. With optimized solutions to help draw real data from complex campaign strategies, advanced outbound list management increases call pick-ups from "No" to "Hello!" bit.ly/3x3ZFD4

#ContactCenter #Innovation
Authority Software (@authoritysoft1) 's Twitter Profile Photo

Contact centers have high attrition rates. Did you know that increasing the quality of management can improve your operations? We can help! Schedule a demo today to learn more. bit.ly/3GmgiMH #ContactCenterOptimization #QualityManagement #CustomerExperience

Contact centers have high attrition rates. Did you know that increasing the quality of management can improve your operations? We can help! Schedule a demo today to learn more. bit.ly/3GmgiMH

#ContactCenterOptimization #QualityManagement #CustomerExperience
Authority Software (@authoritysoft1) 's Twitter Profile Photo

Not sure how to start a contact center? CCaaS provides an alternative solution to customer service that's easy and affordable, so any company can quickly launch a cloud-based contact center. Learn more: bit.ly/3beMMhE #FutureOfWork #ContactCenterOptimization

Not sure how to start a contact center? CCaaS provides an alternative solution to customer service that's easy and affordable, so any company can quickly launch a cloud-based contact center. Learn more: bit.ly/3beMMhE

#FutureOfWork #ContactCenterOptimization
Authority Software (@authoritysoft1) 's Twitter Profile Photo

We understand the problems that arise from outdated workforce systems. That's why we deliver a fully integrated A-to-Z cloud solution. Let's improve your contact center experience together! bit.ly/3HQfbVU #Fortune100 #FutureOfWork #WorkforceAutomation

We understand the problems that arise from outdated workforce systems. That's why we deliver a fully integrated A-to-Z cloud solution. Let's improve your contact center experience together! bit.ly/3HQfbVU

#Fortune100 #FutureOfWork #WorkforceAutomation
Authority Software (@authoritysoft1) 's Twitter Profile Photo

Increase your call center productivity, efficiently access information in one place, and lower call hold times. Watch the video to learn more about how we can help: bit.ly/3bbqvRB #ContactCenterOptimization #CustomerExperience #ITSolutions

Increase your call center productivity, efficiently access information in one place, and lower call hold times. Watch the video to learn more about how we can help: bit.ly/3bbqvRB

#ContactCenterOptimization #CustomerExperience #ITSolutions
Authority Software (@authoritysoft1) 's Twitter Profile Photo

Tools that optimize contact lists help you to prioritize contacts based on real data to increase the chances that they will be successful and increase contact rates. bit.ly/3x3ZFD4 #CustomerSuccess #ContactCenterOptimization #ContactCenterEfficiency

Tools that optimize contact lists help you to prioritize contacts based on real data to increase the chances that they will be successful and increase contact rates. bit.ly/3x3ZFD4

#CustomerSuccess #ContactCenterOptimization #ContactCenterEfficiency
Authority Software (@authoritysoft1) 's Twitter Profile Photo

These days, contact centers are constantly being bombarded with interactions from customers. WFO tools can help improve efficiency, provide better customer service, and make employees' work lives easier. Learn more: bit.ly/3voXLMl #WorkforceAutomation

These days, contact centers are constantly being bombarded with interactions from customers. WFO tools can help improve efficiency, provide better customer service, and make employees' work lives easier. Learn more: bit.ly/3voXLMl

#WorkforceAutomation
Authority Software (@authoritysoft1) 's Twitter Profile Photo

Sometimes the simplest solutions are best. We offer custom-built CRM modules that can be deployed in minutes, saving you time, money, and resources to help grow your contact center! Book a demo: bit.ly/3BhKysk #ContactCenterOptimization #ITSolutions #Digital

Sometimes the simplest solutions are best. We offer custom-built CRM modules that can be deployed in minutes, saving you time, money, and resources to help grow your contact center! Book a demo: bit.ly/3BhKysk

#ContactCenterOptimization #ITSolutions #Digital
Authority Software (@authoritysoft1) 's Twitter Profile Photo

Is your unified contact center solution digital-first? Improve your customer experience while allowing agents to increase call volume. Learn more: bit.ly/3sSrtI7 #Innovation #QualityManagement #ContactCenterOptimization

Is your unified contact center solution digital-first? Improve your customer experience while allowing agents to increase call volume. Learn more: bit.ly/3sSrtI7

#Innovation #QualityManagement #ContactCenterOptimization
Authority Software (@authoritysoft1) 's Twitter Profile Photo

Tired of needing multiple displays to view one customer issue? Unify your customer interactions into a single view. Deliver personalized experiences with an omnichannel solution. Learn more: bit.ly/3angAbf #ContactCenterEfficiency #ContactCenter #Digital

Tired of needing multiple displays to view one customer issue? Unify your customer interactions into a single view. Deliver personalized experiences with an omnichannel solution. Learn more: bit.ly/3angAbf

#ContactCenterEfficiency #ContactCenter #Digital