Samantha Morris (@ausgreenie) 's Twitter Profile
Samantha Morris

@ausgreenie

Waiting for the great leap forward.

ID: 611509118

linkhttp://www.wombatcreative.com.au calendar_today18-06-2012 08:31:02

546 Tweet

445 Followers

908 Following

Samantha Morris (@ausgreenie) 's Twitter Profile Photo

NRM in the Rangelands Conference, 5-8 October in Longreach. Aus Rangeland Soc + Desert Channel Group calling for papers. EOIs close this week. bit.ly/Longreachconf #rangelands #australianrangelands #outbackaustralia

Graham Readfearn (@readfearn) 's Twitter Profile Photo

More great reporting from ⁦Lisa Cox⁩ on the deeply flawed environmental offsets industry. How a government consultant made millions from NSW offsets theguardian.com/environment/20…

Paul Dowsley (@paul_dowsley) 's Twitter Profile Photo

The size of some of these gums that fell around Mt Dandenong is extraordinary. This one brought down power lines and blocked a road. Residents trapped in their homes unable to drive out, with no phone reception or power.

The size of some of these gums that fell around Mt Dandenong is extraordinary. This one brought down power lines and blocked a road. Residents trapped in their homes unable to drive out, with no phone reception or power.
Samantha Morris (@ausgreenie) 's Twitter Profile Photo

#gcmusicawards has released its shortlist ahead of finalist announcement for the first time ever. Full disclaimer, I'm chair of the judging panel. Toughest year judging ever. Blank GC has the exclusive announcement. blankgc.com.au/gold-coast-mus….

#gcmusicawards has released its shortlist ahead of finalist announcement for the first time ever. Full disclaimer, I'm chair of the judging panel. Toughest year judging ever. <a href="/blank_gc/">Blank GC</a> has the exclusive announcement. blankgc.com.au/gold-coast-mus….
Stop Adani (@stopadani) 's Twitter Profile Photo

BREAKING: Brisbane father Ben Pennings has been ordered to pay Adani’s court costs related to his fight to access evidence so that he can fairly defend himself in court. Chip in to support him hereāž”ļøchuffed.org/project/adani-…

BREAKING: Brisbane father Ben Pennings has been ordered to pay Adani’s court costs related to his fight to access evidence so that he can fairly defend himself in court.  Chip in to support him hereāž”ļøchuffed.org/project/adani-…
Samantha Morris (@ausgreenie) 's Twitter Profile Photo

"Australian farmers manage up to 60% of the country’s land mass. So we all have a stake in farmers doing their job well. But it is not only that. Farmers are at the interface of the world’s most wicked problems." theguardian.com/environment/20… #sustainableagriculture

Samantha Morris (@ausgreenie) 's Twitter Profile Photo

Very proud of all our #gcmusicawards finalists. We announce winners this Saturday, live at @hotagc and these blokes Mass Sky Raid are performing live. Thanks for the support scenestr ā¤ļøā¤ļø

Samantha Morris (@ausgreenie) 's Twitter Profile Photo

3/11 It’s now day 8. No baggage. No communication. No apology. No explanation. I know I’m one of tens of thousands of Qantas passengers left utterly deserted by their airline. Utterly deserted. #qantas

Samantha Morris (@ausgreenie) 's Twitter Profile Photo

4/11 What have I done to solve this issue? 21 hours on hold with Qantas before I gave up. Private messaged Qantas. No response. Two customer care forms submitted. No response. Read customer charter. Useless. #qantas

Samantha Morris (@ausgreenie) 's Twitter Profile Photo

5/11 I’ve also filed a complaint against Qantas with the Australian Airline Advocate. But here’s the thing. It’s industry-funded. You’re only eligible to use the advocate if you’ve had a response from the airline. So I received a reply telling me I’m ineligible #qantas

Samantha Morris (@ausgreenie) 's Twitter Profile Photo

6/11 Why would an airline respond to its customers at all? As soon as they do respond we’re all eligible to have our complaint handled by the toothless tiger that is the industry-funded (ie Qantas-funded) advocate. #qantas

Samantha Morris (@ausgreenie) 's Twitter Profile Photo

7/11 Thanks to a FB group sharing tips for how to actually get through to Qantas I finally spoke to a human who could indeed confirm my luggage hadn’t arrived. He was not able to provide any information about where it was or when it would be returned to me. #qantas

Samantha Morris (@ausgreenie) 's Twitter Profile Photo

8/11 He also told me Qantas had provided no information to its call centre staff about compensation or what our rights are with regards to replacing items in our luggage. #qantas

Samantha Morris (@ausgreenie) 's Twitter Profile Photo

9/11 I explicitly asked this Qantas staff member ā€œcan I be reimbursed for essential items I need to replace?ā€ Items such as socks and bras and work boots and medication. He could not answer that question. #qantas

Samantha Morris (@ausgreenie) 's Twitter Profile Photo

10/11 I will not let this issue slide. We must have a fully independent ombudsman for the airline industry. Qantas has had it too easy through this whole debacle. #qantas

Samantha Morris (@ausgreenie) 's Twitter Profile Photo

11/11 I also will fight @qantas for compensation so that I am reimbursed for every item I’ve had to replace from my luggage until day 21. After which I’ll demand full compensation for the replacement value of every item lost. #qantas