We're currently experiencing a service interruption for some legacy Elexio Website Customers (formerly Amp Vibe). Sites affected by the issue will encounter an error message or will not load. Our team is aware of this issue and already worki... servstatus.elexio.com

Our IT team has determined that a particular web server underwent an unscheduled update that caused some sites to be unresponsive. That has been resolved and all sites are now working normally. Again, our apologies for any inconvenience as we w... servstatus.elexio.com

We're currently experiencing a service interruption for the Legacy Database . Users will experience login issues in try to connect to the database, mobile app, or portal solution. The login process will attempt to happen and then end with an err... servstatus.elexio.com

Update: the source of the login interruption is still being investigated on the two database servers experiencing the issue. We will post additional updates here by 9:45AM EST if not before. servstatus.elexio.com

Update: The root issue is still being investigated by our IT team. Another update can be expected by 10:45AM EST if not before. servstatus.elexio.com

The root cause of the issue has been identified and our team is working to resolve this as quickly as possible. An estimated time for login to be restored is still being worked on. We will post additional updates here by 12 PM EST if not before. servstatus.elexio.com

Our team is still working through resolving the login issue. Thank you for your patience in this matter. Another update can be expected by 2PM EST if not before. servstatus.elexio.com

Our IT teams have restored the database services for the affected systems. We are monitoring for stability. Users should be able to login and use the software normally. servstatus.elexio.com

From roughly 7AM – 1:50PM EDT, Elexio Database (Legacy) experienced a service interruption. This included the Elexio Portal, Mobile App, Forms, and Guest Giving. During this time, both church staff and church members could not login nor would an... servstatus.elexio.com

At roughly noon today, our email provider (Rackspace) began experiencing an interruption to its webmail interface. (Webmail is checking your mail via a web-browser like Google Chrome or Internet Explorer). Rackspace's team is aware and update... servstatus.elexio.com

Rackspace Webmail access continues to experience a service interruption. After logging into webmail on your web-browser, users will likely see an error message and will not be able to view their mail. Rackspace's team is aware and updates c... servstatus.elexio.com

Rackspace is continuing to experience service interruptions to their webmail login. That said, no email is being lost, a user simply cannot login via a web-browser. As we enter the weekend, please follow Rackspace status page at https://status.... servstatus.elexio.com

Rackspace resolved the webmail access issue of 3:30 on Saturday, 8/25. While this issue was outside Elexio's control to resolve, we offer our sincere apologies for those affected. In case Rackspace might encounter an issue like this again, w... servstatus.elexio.com

Our phone provider is currently experiencing an issue that prevents us from receiving calls. Should you call Elexio, you'll receive our answering service as usual and dial to the appropriate department. However, we cannot see or answer your ... servstatus.elexio.com

Our phone provider has resolved the issue and we're now able to receive calls. System Health checks are currently normal and we're continuing to monitor for stability. Please accept our sincere apologies for any inconvenience this may have c... servstatus.elexio.com

As of 8AM this morning, all reports have been displaying giving history as usual. After further review, the... servstatus.elexio.com

We're currently experiencing a service interruption for all Legacy product solutions. Our team is aware of this issue and already working to correct it as soon as possible. We will post additional updates here by 1PM if not before. We apolog... servstatus.elexio.com

We have determined that the root cause is a Internet Service Provider Issue. Currently, users of Verizon, Comcast, and potentially others cannot access our Legacy Products. Other service providers such as ATT, are unaffected. We'll post another ... servstatus.elexio.com

We are waiting on further updates from ISP technicians and are hopeful for a resolution soon. While this issue is out of our hands, we do apologize for the inconvenience. We would also ask you join us in praying for the affected ISPs and that re... servstatus.elexio.com

We have received verification that the connection issues experienced earlier have been resolved. Thank you for your patience as we worked to have this fixed as quickly as possible. servstatus.elexio.com