Drew Thermos
@drewthermos
Connecting great talent and great companies.
My views are my own and do not reflect my employer(s)
ID: 790741212898533377
25-10-2016 02:26:11
89 Tweet
81 Followers
230 Following
The reason government programs are so inefficient is that, unlike a commercial company, the feedback loop for improvement is broken, because they have a state-mandated monopoly and can’t go out of business if customers are unhappy. No matter how bad the service is at your DMV