Kusy: strategies to address toxic behavior: detect chameleons before hiring them — have those who will interact with the candidate informally spot behaviors, values. facebook.com/penquality

Here’s the Spring edition of my Everyday Civility Quarterly newsletter. Find out what your Civility Quotient is! Everyday civility’s time has come! bit.ly/2QiNJXh

I've been asked to share on twitter a TV appearance of mine on toxic personalities in the workplace. Enjoy! bit.ly/KusyTVappearan…

First Patient - thedoctorweighsin.com/first-patient/ (via Sociable) Great writing, Chuck. Nice combo of reflection and serendipity! Mitch Kusy

Julie, so impressed with your strength. Baby steps... you will get through this. I'm going to post some research in Pat's facebook. Mitch

Leveraging Questions for the Leader's Edge: Great video. I learned something about the "art" and "science" of coaching. Thank you! Mitch

Our 2-yr study on toxic personalities found many things including feedback doesn't work. See why in toxicworkplace.blogspot.com. M. Kusy

Toxic stars get away with bad behavior. How do you handle these uncivil, albeit high performers? Check out my article in The Doctor Weighs In. Thanks to Pat Salber, CEO, Pat Salber, MD, MBA, for publishing this article on her terrific blog. bit.ly/2zonRTN