Donn DeBoard (@donndeboard) 's Twitter Profile
Donn DeBoard

@donndeboard

Experienced information developer. User advocate. Connecting information to engagment to UX. Integrity in service and continual learner.

ID: 58346291

calendar_today20-07-2009 01:14:31

571 Tweet

320 Followers

787 Following

Donn DeBoard (@donndeboard) 's Twitter Profile Photo

Daniel Lee shares insights about #jobs-to-be-done methodology for #productdesign. #Customerneeds drive creating a solution that enables #success in getting desired #results. #CX #jtbd #designthinking lnkd.in/dhA8-wa

Donn DeBoard (@donndeboard) 's Twitter Profile Photo

Guerric de Terney shares three #business use of jobs-to-be-done. #jtbd #customerexperience #innovation #designthinking  #solutionfocused lnkd.in/d8t9c-C

Donn DeBoard (@donndeboard) 's Twitter Profile Photo

Colin Shaw. Proactive #customer #relationships promote an engaging  #cx. Understand your customer's #habits #behaviors #jobs-to-be-done #innovation lnkd.in/djugcBd

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Stuart Crawford-Browne shares the 8 disciplines of a #customer focused #culture. #employeeengagement #competitors #strategy #collaboration #vision #emotional #cx lnkd.in/dnebrGU

Donn DeBoard (@donndeboard) 's Twitter Profile Photo

#NeilPerlin shares that #information40  involves the evolution of #content and #technology.  Insights on how #technicalcommunication  professionals can #adapt. #contextualdesign #customerjourney #businesssavy   lnkd.in/dKmudhX

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Francesca Gino shares encouraging #curiosity in #organizationalculture through #discovery #learning #questions #inquisitiveness #whatif #play #employeeengagement lnkd.in/dHZKxRK

Donn DeBoard (@donndeboard) 's Twitter Profile Photo

Jennifer Law shares three best practices to improve #cx. Focus on top #customer needs to apply your company's limited financial and #humanresources. See #Build-A-Bear #Atlassian #Starbucks. #innovation #empathy lnkd.in/eX3WQQn

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Konstantin Selgitski shares that #customers rate #cx higher than price. Simple and #personalized interactions. #Amazon #Netflix #Aldi, #Disney lnkd.in/gTD2TWH

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#Google promotes #employeeengagement through #transparency core #values peer-to-peer #learning #mentoring #teambuilding plus 20% #creative project time. lnkd.in/euTFZ_e

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#STC 2019 Summit conference is now accepting proposals. Will you be presenting? #technicalwriting #technologytrends #contentstrategy #innovation lnkd.in/ejgn2Ms

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October 2 is #cx day. Practitioners world-wide share insights about improving #customerengagement. #employeeengagement builds customer #relationships. #partnerships #cxpa #innovation #phillychi #empathy #celebrations cxday.org

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Dr. Kent M. Keith highlights key practices for servant #leadership. #relationships #humility #mentoring #customervalue lnkd.in/evfgvEJ

Donn DeBoard (@donndeboard) 's Twitter Profile Photo

Jeanne Bliss #design #products to provide choices to meet #customer needs and goals. #cx #jobs-to-be-done #empathy #innovation #relationships lnkd.in/eQ89WW4

Donn DeBoard (@donndeboard) 's Twitter Profile Photo

Gavin Lew and Ryan Carney share #ux considerations for #ai #context #interactions #trust. #singularity #design #futuretrends lnkd.in/egxsyzW

STC Philadelphia (@stcpmc) 's Twitter Profile Photo

Registration is open! Join for CONDUIT 2020: The STC-PMC Mid-Atlantic TechComm Conference! - mailchi.mp/c8b48e802370/z… Come check out the best #techcomm in #philly at The Franklin Institute on April 4th!

Registration is open! Join for CONDUIT 2020: The STC-PMC Mid-Atlantic TechComm Conference! - mailchi.mp/c8b48e802370/z… Come check out the best #techcomm in #philly at <a href="/thefranklin/">The Franklin Institute</a> on April 4th!
STC Philadelphia (@stcpmc) 's Twitter Profile Photo

Be sure to check daily for Summit updates as to whether it's still on or not: tc.org/notebook/2020/… We are still deciding if we need to change CONDUIT as well, and will have an answer for you soon. Stay tuned!

STC Summit (@stc_summit) 's Twitter Profile Photo

⚠️ SUMMIT UPDATE: The STC Board of Directors has unanimously voted to cancel the 2020 Summit in favor of a virtual conference. Attendees and speakers will receive an email with more details today. We'll update this post as new info becomes available: ow.ly/tQNq50yL3k9

STC Philadelphia (@stcpmc) 's Twitter Profile Photo

STC-PMC Election Nominations and Volunteer Nominations now open! We've restructured our leadership model, and we can help you develop your leadership skills! Volunteer or nominate someone today! #techcomm #stc #leadership wp.me/p5n8lB-26e stcpmc.org/2020/05/electi…

STC Philadelphia (@stcpmc) 's Twitter Profile Photo

If you are a STC-PMC chapter member as of July 1st, VOTE! It's VERY important to vote this year, as our candidates will implementing our chapter changes. Members should have received an email to vote. If not, contact @techcommgeekmom to verify. It's a close contest, so VOTE!