The importance of user research!

We’re setting out our exciting new vision for £50 million transformation of the city centre. This includes plans for Grey St, Northumberland St, Ridley Place and Saville Row to create more welcoming and vibrant spaces. Read more at orlo.uk/NF9Kw #ournewcastleyourcity

Good news for Tyneside book lovers! The wonderful Forum Books + the bound + The Accidental Bookshop will be opening soon on Park View in Our Whitley Bay

Many thanks to National Rail for making all my future talks on why senior staff need to understand digital accessibility much, much easier.

Still missing- please RT. It takes two seconds and might just make a difference

A round of applause for the next project shortlisted in the 'Engaging for Economic Benefit' category of our Engagement and Place Awards 2021 🏆 👏 Engage@NewcastleUni NCL Business School Learn more 👉 bit.ly/2RpLyGx #EngageAwardsNCL

This is such a massive indictment of academic publishing and journals that adopt such clearly anti-scientific method approaches should be dragged through the mud.

“The Museum: From its Origins to the 21st Century” Published in October by Frances Lincoln @QuartoKnows #museums #architecture #lockdownproject

We’re currently recruiting for User Researchers. Reckon you have what it takes? Read the job ad and find out how to apply. civilservicejobs.service.gov.uk/csr/index.cgi?…

12.8% of UK Civil Servants identify as being disabled. The actual figure is likely to be higher. If your internal services and products aren't accessible that affects a lot of people and impacts on productivity and recruitment and retention. #AccessibilityRegulations #CDDO #a11y

📣 Service design roles open at GDS 📣 Do you know someone who needs a change and would be great at designing services in the public sector? Please let them know! Mid and senior, open to all of the UK, hybrid working, flexible working. My DMs are open gdscareers.tal.net/vx/lang-en-GB/…

The hill I will die on: Usability testing is not an interchangeable term with #UserResearch. Usability testing is 1 way of doing user research. It works best as part of a range of methods including user interviews, user observation, process observation, desktop research + more.

Now well over 16 months since submission of a paper to a journal without any feedback from reviewers. Maybe the 12th email of complaint I sent today will do the trick 🙄😬

Looking to join a growing org where you can have a real impact? In one of the few gov orgs with a dedicated Chief championing #usercentred design? Building new capabilities for gov, partnering w/GDS? We're #hiring design roles from junior to Head of Profession @tradegovuk 👇