I love the practical application of #bots in the Verint apps that help to deliver #proactive customerexperience #AI #genAI #engage23

#Engage23 thanks for joining us Dave Michels

“Open Da Vinci Injects AI into Business Workflows to Deliver CX Automation” capturing how businesses can “inject” their own (up-to-date and unique) data to the language models that support their business processes. Per Jamie Merritt of Verint at #engage2023

Backstage with Juanita Coley - heading to the stage in a few minutes with 3 Verint award-winning customers Costco Cigna Healthcare and Central Provident Fund Board #Engage23

Highlight of this morning Verint Engage. A panel with customer awards winners with Sheila McGee-Smith and Juanita Coley. congratulations! So happy to see CPF, Singapore being recognised at a global event. #Engage23 #engage2023 #VivaLasVerint

What is Verint Open CCaaS? < The #CX Automation company's new approach is aimed at changing how customers select their customer experience solutions. #Engage23 buff.ly/3p7gM5U

Analyst @KDawsonVR finds Verint’s #CCaaS platform interesting. Here’s what your organization can do next: bit.ly/440lYHY #CX #CXM #ContactCenter #VOC #AgentManagement

Good stuff and only getting started w/ Constellation Research team's #ARX23 program and many talented #AR peers.

Hard to decide between cowboy boots and a hat but the choice became obvious! Thank you for a fun night. #BeerBurro #VerintAnalystDays. Ryan Zuk, APR

Visionary statement from Verint: CX automation is necessary to do more with less and to harmonize a hybrid workforce of people and bots. #VerintAnalystDays

#Verint CEO touting their 35+ #AI generated bots. Automating human functions. Does one thing well, exact opposite of #OpenAI Verint #verintanalystdays

Thank you Blair Pleasant for joining everyone at #VerintAnalystDays and sharing your thoughts

Thanks again Tom Brannen for visiting with everyone in Scottsdale and your three takeaways video perspectives #VerintAnalystDays

Sharing my thoughts on the Verint community blog. #ConversationalAI #CCaaS #ConversationalCloud

Thanks Amy Amy Stapleton and Opus Research

#VerintAnalystDays- new tagline: Delivering AI outcomes now. Verint now calls itself a #CX Automation Company (no longer WFO, WEM, etc.)

"You have to elevate the customer experience...without getting into automation, elevation cannot be done." Dan Bonder, CEO Verint kicks off #VerintAnalystDays with the big truth. While this convo is around #CX in the Contact Center...this is true of CX across the entire board.

The contact center can be the “connective tissue” for the organization, says Verint CEO Dan Bodner #VerintAnalystDays

Dan Bodner, Verint CEO at #Engage24 - #AI noise or business outcomes? What does AI really provide? It's all about measurable AI business outcomes in your own organizations. #VerintEngage24 #CX

Take a look at the ShortList for Contact Center Workforce Engagement Management (WEM) by Liz Miller zurl.co/LWzJq 8x8 Alvaria Inc Calabrio Five9 Genesys NiCE Playvox TCN Verint Vonage