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Watch @mercydipgfight special VIP day out to #Edinburgh as we teamed-up with @imaginateUK Scottish Storytelling Centre & @EdinburghCastle to make some magical memories for Mercy and her parents!

Results from a new survey has revealed East Coast Main Line train operator Lumo has achieved a 96 per cent overall satisfaction rate among its customers. More details here: news.railbusinessdaily.com/lumo-satisfact…

Following a recent independent survey, we are delighted to have achieved a 96% overall customer satisfaction rating. 🧁 We were out and about in Hull, Doncaster and onboard to celebrate by giving out cupcakes to our customers. Read more about it: hulltrains.co.uk/news/2024/hull…

Awesome morning with our lovely Lumo team helping out our friends at Hull Trains moving customers from Doncaster to London ready for another football day - Good luck Leeds United for Wembley!

Delighted to formally open Hull Trains learning & development centre and to receive my train ‘driving license’ after using their new simulator. A great example of innovation and investment in the next generation of train drivers and improving diversity in the sector. 🚂🎉

Hull Trains let Peter Levy give their train simulator a test drive... 😅

The Hull Trains 0824 10 car service about to depart Hull Paragon on its journey South. I'm ready to start what promises to be a fun packed Rail Safety Week #rsw2024 with lots of visibility and joined up working across the Rail Network. I might even see an alien invader! 👽 🚆

#rsw24 It sure is. That's why today I'm spending the day at Hull Trains fantastic new training centre on Bond Street. Safety induction for brand new colleagues with amazing views over the city

#RSW24 No-one would have believed...! #Woking What a fantastic setting to meet with colleagues from across the railway family to learn and share on the topic of managing significant disruptive events. Wonder if that cylinder is still hot... 👽🔥🚆 #thewaroftheworlds #railsafety

It was fantastic to represent Lumo last night and to receive the award for Green Innovation Business of the Year- Big thanks to the organisers for a lovely evening and huge well done to our team on this achievement 😀 👏

Looking forward to a great day of learning, best practice sharing and networking with industry colleagues at the RSSB Ops Risk Conference! This is after a great day with Greg Morse talking corporate memory and how we can embed this into both Hull and Lumo

Safety first! There are no medals for crossing this line, but staying behind the yellow line at railway stations keeps you in the race. Always stay behind yellow lines at railway stations to stay safe from departing and passing trains. #StaySafeAndStandBack

Complete with Yorkshire themed announcements too 😉🏵 #YorkshireDay

We've been delighted to celebrate #YorkshireDay today! This morning we've been handing out Yorkshire Parkin to our customers onboard our 08:23 to London. Heading back on our 18:48 to Hull this evening? Look out for some American Chip Spice! 👀 The Hull volunteers have taken over London

Well deserved award for such a fantastic place to work! 🥳🍾🍻

Konnichiwa! (こんにちは) Taking in the sights and sounds of Japan's Railway. Very impressive! I've seen first hand the focus and diligence of Dispatchers, Guards and Drivers. Do they run on time? Mostly, but not always! Is it cheap? Yes, very. Is it a nationalised system. No.

We're thrilled to share our achievements in 2024... 🚆 1.5 million customers travelled with us this year 🚆 We now have capacity for 40,000 customers to travel each week 🚆 Our state-of-the-art Hitachi fleet reached one million miles Read more at hulltrains.co.uk/news/2024/hull…

Better value, better service 🚆 As open access operators, we’re offering affordable fares, improved services to underserved stations, and a greener travel option – all without costing taxpayers a penny. We’re here to support local communities, reduce emissions, and always put