John Tschohl (@jtschohl) 's Twitter Profile
John Tschohl

@jtschohl

Internationally Recognized Customer Service Strategist | Bestselling Author | Speaker | President of Service Quality Institute customer-service.com

ID: 2561474252

linkhttps://JohnTschohl.com calendar_today11-06-2014 14:41:06

2,2K Tweet

203 Followers

125 Following

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Are You a Driver or Rider August Issue by John Tschohl Agency Sales Magazine customer-service.com/wp-content/upl… #agencysales #johntschohl #customerservice #customersatisfaction #customerexperience

Are You a Driver or Rider August Issue by John Tschohl Agency Sales Magazine customer-service.com/wp-content/upl… #agencysales #johntschohl #customerservice #customersatisfaction #customerexperience
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How to Complain with Confidence by John Tschohl in CSM Magazine in UK customerservicemanager.com/how-to-complai… #john Tschohl #customerservicemanager #CSM #customerservice #customersatisfaction #CustomerExperience

How to Complain with Confidence by John Tschohl in CSM Magazine in UK customerservicemanager.com/how-to-complai… #john Tschohl #customerservicemanager  #CSM #customerservice #customersatisfaction #CustomerExperience
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𝟏𝟓 𝐌𝐢𝐧𝐮𝐭𝐞𝐬 𝐨𝐟 𝐅𝐚𝐦𝐞" 𝐏𝐨𝐝𝐜𝐚𝐬𝐭! With John Tschohl and Jeff Veale Host youtube.com/watch?v=HY4jyc… #JohnTschohl #15minutesoffame #customerexperience #customerservice #customersatisfaction

𝟏𝟓 𝐌𝐢𝐧𝐮𝐭𝐞𝐬 𝐨𝐟 𝐅𝐚𝐦𝐞" 𝐏𝐨𝐝𝐜𝐚𝐬𝐭! With John Tschohl  and Jeff Veale Host
youtube.com/watch?v=HY4jyc…
#JohnTschohl #15minutesoffame #customerexperience #customerservice #customersatisfaction
John Tschohl (@jtschohl) 's Twitter Profile Photo

Costco: A Proven Service Leader vs Sam’s August Service Strategy Newsletter by John Tschohl customer-service.com/costco-a-prove… #johntschohl #Sam's #costco #customerservice #customersatisfaction #customerexperience

Costco: A Proven Service Leader vs Sam’s
August Service Strategy Newsletter by John Tschohl  customer-service.com/costco-a-prove… #johntschohl #Sam's #costco #customerservice #customersatisfaction #customerexperience
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Employee Terminations by Phillip Perry in Resort Trades Featuring John Tschohl customer-service.com/wp-content/upl… #resorttrades #phillipperry #johnTschohl #firing #customerservice #customersatisfaction #CustomerExperience

Employee Terminations by Phillip Perry in Resort Trades  Featuring John Tschohl customer-service.com/wp-content/upl… #resorttrades #phillipperry #johnTschohl #firing #customerservice #customersatisfaction #CustomerExperience
John Tschohl (@jtschohl) 's Twitter Profile Photo

Why is Amazon so Successful? Because it Does Everything Right! September Media Release sqi.genoo.com/view_email.jsp… #JohnTschohl #amazon #success #customerservice #CustomerExperience

Why is Amazon so Successful? Because it Does Everything Right! September Media Release sqi.genoo.com/view_email.jsp… #JohnTschohl #amazon #success #customerservice #CustomerExperience
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Key Attributes of Great Employees Sept Agency Sales Magazine customer-service.com/wp-content/upl… #johntschohl #agencysales #greatemployees #customerservice #customersatisfaction #customerexperience

Key Attributes of Great Employees Sept Agency Sales Magazine  customer-service.com/wp-content/upl… #johntschohl #agencysales #greatemployees #customerservice #customersatisfaction #customerexperience
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Are You Doing Your Best to Drive Customer Service by John Tschohl American Fastener Magazine September customer-service.com/wp-content/upl… #johnTschol #americanfastener #CustomerService #customersatisfaction #customerexperience

Are You Doing Your Best to Drive Customer Service by John Tschohl  American Fastener Magazine September customer-service.com/wp-content/upl… #johnTschol #americanfastener #CustomerService #customersatisfaction #customerexperience
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Reduce the Friction: SEPTEMBER 2025 Service Strategy Newsletter by John Tschohl sqi.genoo.com/view_email.jsp… #johntschohl #Amazon #mayoclinic #chewy.com; #APPLE #customerservice #CX #CustomerLove #customerexperience #customersatisfaction #jeffbezos

Reduce the Friction:

SEPTEMBER 2025 Service Strategy Newsletter by John Tschohl sqi.genoo.com/view_email.jsp… #johntschohl #Amazon #mayoclinic #chewy.com; #APPLE #customerservice #CX #CustomerLove #customerexperience #customersatisfaction #jeffbezos
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Starbucks "I’m grateful for the work everyone is doing to put world-class customer service at the center of everything we do and focus on creating an elevated Starbucks experience for every customer, every time. Most organizations during COVID gave up on customer service."

Starbucks  "I’m grateful for the work everyone is doing to put world-class customer service at the center of everything we do and focus on creating an elevated Starbucks experience for every customer, every time. Most organizations during COVID gave up on customer service."
John Tschohl (@jtschohl) 's Twitter Profile Photo

Work Horses and Show Horses: What is in Your Herd? Call Center Times by John Tschohl callcentertimes.com/Home/ctl/NewsA… #johntschohl#callcentertimes #customerservice #customerexperience #customersatisfaction

Work Horses and Show Horses: What is in Your Herd? Call Center Times by John Tschohl callcentertimes.com/Home/ctl/NewsA… #johntschohl#callcentertimes #customerservice #customerexperience #customersatisfaction
John Tschohl (@jtschohl) 's Twitter Profile Photo

Work Horses and Show Horses: What's in Your Herd HR Magazine by John Tschohl hr.com/en/magazines/h… #johntschohohl #HR.com #customerservice #customerexperience

Work Horses and Show Horses: What's in Your Herd HR Magazine  by John Tschohl hr.com/en/magazines/h… #johntschohohl #HR.com #customerservice #customerexperience
John Tschohl (@jtschohl) 's Twitter Profile Photo

EMPOWERMENT: A Critical Element of Extraordinary Customer Service By John Tschohl November Media Release sqi.genoo.com/view_email.jsp… #johntschohl #empowerment #customerservice #customerappreciation #customersatisfaction #customerexperience

EMPOWERMENT:
A Critical Element of Extraordinary Customer Service
By John Tschohl November Media Release

 sqi.genoo.com/view_email.jsp… #johntschohl #empowerment #customerservice #customerappreciation #customersatisfaction #customerexperience
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WORK HORSES AND SHOW HORSES WHAT’S IN YOUR HERD? Retail Observer Magazine by John Tschohl customer-service.com/.../Work-Horse…... #johntschohl #retailobserver #customerservice #customersatisfaction #CustomerEngagement

WORK HORSES AND SHOW HORSES
WHAT’S IN YOUR HERD? Retail Observer Magazine by John Tschohl customer-service.com/.../Work-Horse…... #johntschohl #retailobserver #customerservice #customersatisfaction #CustomerEngagement
John Tschohl (@jtschohl) 's Twitter Profile Photo

Taking a Customer from Hell to Heaven in 60 Seconds or Less John Tschohl's November Service Strategy Newsletter sqi.genoo.com/view_email.jsp… #johntschohl #servicerecovery #customerservice #customerappreciation #customersatisfaction #customerexperience

Taking a Customer from Hell to Heaven in 60 Seconds or Less John Tschohl's November Service Strategy Newsletter sqi.genoo.com/view_email.jsp… #johntschohl #servicerecovery #customerservice #customerappreciation #customersatisfaction #customerexperience
John Tschohl (@jtschohl) 's Twitter Profile Photo

Complain With Confidence: How to Get What You Want – Agency Sales Magazine November by John Tschohl customer-service.com/.../Agency-Sal…... #Agencysales #johntschohl #customerservice #customerappreciation #customerexperience

Complain With Confidence: How to Get What You Want – Agency Sales Magazine November by John Tschohl customer-service.com/.../Agency-Sal…... #Agencysales #johntschohl #customerservice #customerappreciation #customerexperience
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PERFORMANCE REVIEWS: A Road Map For You and Your Employees By John Tschohl December Media Release sqi.genoo.com/view_email.jsp… #Johntschohl #customerservice #performance #performancereview #CustomerEngagement #customerappreciation

PERFORMANCE REVIEWS:
A Road Map For You and Your Employees
By John Tschohl December Media Release 
 sqi.genoo.com/view_email.jsp… #Johntschohl #customerservice #performance #performancereview #CustomerEngagement #customerappreciation
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PERFORMANCE REVIEWS: A Road Map For You and Your Employees By John Tschohl Call Center Times callcentertimes.com/Home/ctl/NewsA… #callcentertimes #johnTschohl #customerservice #Performance #customerexperience #customersatisfaction

PERFORMANCE REVIEWS: A Road Map For You and Your Employees
By John Tschohl  Call Center Times callcentertimes.com/Home/ctl/NewsA… #callcentertimes #johnTschohl #customerservice #Performance #customerexperience #customersatisfaction
John Tschohl (@jtschohl) 's Twitter Profile Photo

EMPOWERMENT A critical element of extraordinary customer service by John Tschohl in Retail Observer Magazine customer-service.com/wp-content/upl… #empowerment #retailobserver #johnTschohl #customerservice #customerappreciation #customerexperience

EMPOWERMENT
 A critical element of extraordinary customer service by John Tschohl in Retail Observer Magazine customer-service.com/wp-content/upl… #empowerment #retailobserver #johnTschohl #customerservice #customerappreciation #customerexperience
John Tschohl (@jtschohl) 's Twitter Profile Photo

Smart Performance Reviews Build Better Employees By: John Tschohl in Franchising.com in UK franchising.com/.../20251203_s…... #franchising.com #johntschohl #customerservice #performance #CustomerSatisfaction #customerexperience