Same for DMs. That’s why Design Management should really not be considered a necessary career progression for designers.

“It turns out that trust is in fact earned in the smallest of moments. It is earned not through heroic deeds, or even highly visible actions, but through paying attention, listening, and gestures of genuine care and connection.” Brené Brown

40% of #management is listening. Another 20% is asking questions. Do those two well and you’re doing more for your team than you can imagine.

This Google search results page is a reminder not to overlook the display criteria for status and information patterns. #uxdesign

Also, Startup research often ends at a “competitor analysis” aka using Google to identify best practices to then copy them

Funny how #UX survey tools tend to have a pretty bad UX

Anything is possible if you break it down into small enough steps.

Anne Helen Petersen Charlie Warzel Matt Grossmann Vulnerability Vulnerability is the currency of human connection. The more vulnerable you allow yourself to be, the more connected to others you will feel. h/t Brené Brown

DO GIVE FEEDBACK Managers need feedback as much as anybody else, and often more so. Yet when I review manager upward feedback during performance reviews, often enough the "what can they do better" section is left blank. Please don't rob your manager of your feedback!

manager: “do you have any questions?” leader: “what questions do you have?”

Everyone hears, but few listen. Active Listening is key to increasing #leadership equity, unlocking employee retention and increasing workplace efficiency. It takes effort, practice, and intentionality.

When groups meet to brainstorm, good ideas are lost. People bite their tongues due to conformity pressure, noise, and ego threat. A better approach is brainwriting: generate ideas separately, then meet to assess and refine. Group wisdom begins with individual creativity.

Not sure how I feel about this. Adobe is everything we don't want Figma to be.

“Individualization to audiences of one” Gotta let that sink in

"Knowing when to use intuition and when to rely on data is one of the top skills for a great designer" 👏🏻 uxdesign.cc/designers-use-…

Excited to host a masterclass at Hatch Conference in October for designers interested in a career in management. Join me in Berlin to find out if this path aligns with your goals and what skills and mindset will set you up for success! hatchconference.com

@meleern Greg Brockman All knowledge work is now amplified. The nature of work is changing. Everyone must adapt.

I’m all for it

As a Design Manager I’ve heard this a lot. My take: How it contributes to team success, business continuity and personal development are all measurable and should be recognised. A product team with vs. without this expertise performs different. That’s impact.

I enjoyed a great time at Hatch Conference with talks from Brad Frost, Jaime Levy, José Torre, Luke Murphy 🏳️‍🌈🦄 and many others great speakers advocating for the core function of design to love humans and work towards a better future 🌏💙 Humbled to be part of the line up