By introducing a digital transformation strategy businesses globally are able to adapt and meet the needs of their talent and customers more effectively. Check out these trends from CMSWire.com to learn more. #higuruchat #technology ow.ly/ysZY50x8s24

What if you could do this using #AI? Interested? Contact hi.guru to learn more.

Yesss! We love this tweet Shep Hyken as we believe businesses should engage with their customers using their preferred channels of choice. #instantmessaging #higuruchat

The use of chatbots for customer service is rapidly rising! A recent survey of 3,500 customer service agents & decision-makers found that 53% of customer service organizations expect to use chatbots within the next 18 mths. Check us out hi.guru/ai-chatbots/ Forbes Shep Hyken

Did you know, #ConversationalAI is a key element in #digitaltransformation? Its use in business will ultimately grow from customer-facing applications to improving almost every internal process. #higuruchat #tech #customerexperience Shep Hyken Learn more: ow.ly/jARu50xezzg

Did you know that by 2020, 50% of analytical queries will be generated via search, NLP or voice, or will be automatically generated using Conversational #AI? Darja Gartner #higuruchat Learn more: ow.ly/uNN250xgM80

It’s no surprise that the banks are leaders when it comes to implementing intelligent digital solutions, with 41% of banks reporting the use of #chatbots. But are they making the best use of this Conversational AI technology? #higuruchat Forbes Shep Hyken ow.ly/Ir6N50xmQok

One of the biggest advantages of #ConversationalAI is how easy & intuitive it is to use. The benefits of this in the consumer space are now being carried over to the business world & eliminating long-standing frustrations. Forbes #higuruchat #Chatbots ow.ly/gpqx50xqr3s

How would your workday change if you could converse with a computer as if it was a human? #higuruchat #chatbots #conversationalinterface #machinelearning #NLP Learn more: ow.ly/oWim50xtpJI

Greater efficiency doesn’t happen without planning. If you’re forecasting for 2020 &wondering how to take your business efficiency levels up a notch, try these strategies. #higuruchat #technology #innovation #chatbots #conversationalplatform Forbes hi.guru/make-your-comp…

AI is another #disruptivetechnology of our time, and just like its predecessors, it will have a profound impact on our existence. #higuruchat Forbes Learn more: ow.ly/uxaY50xykUY

#Instantmessaging #tech has grown from a casual way of keeping in touch with friends to offering many benefits from a business perspective, including managing remote work or teams, this is especially handy during the festive season. Forbes #higuruchat ow.ly/1YpM50xBYLU

The world of digital marketing is moving faster than ever, and it can be hard to know which “trend” you should jump on. Check out this post from Forbes on how the #messenger #chatbot is a trend worth exploring. #higuruchat ow.ly/RsQK50xBZ0Q

From all of us to all of you.....

1 of the most revolutionary things #AI can do is speak, write, listen & understand human language. #NLP is a form of AI that extracts meaning from human language to make decisions based on the information. Bernard Marr shares more on this. Forbes lnkd.in/dHR3eRn

No matter how well-established your #business might be already, integrating #chatbot technology can help to virtually transform even the soundest strategies both on and offline. #higuruchat Forbes shares more: ow.ly/5xsc50xRTwD

Many enterprises are turning to #conversational #AI to improve productivity within their organizations. But can a #chatbot be so helpful that it impacts both staff behavior & increases their productivity? #higurchat #customerexperience Forbes Shep Hyken ow.ly/HXS050xRTFm

As social shopping continues to gain popularity, brands will have to deal with more unstructured text such as social media posts, user reviews etc. Brands leveraging the power of #NLP could reap the benefits social #commerce has to offer. #higuruchat ow.ly/wLhX50xRTQ2

"As a business owner, how good are you at communicating? Do you find it easy to land new clients, get your brand message across & work efficiently?" Forbes Shep Hyken @Lenka_Lutonska #customerexperience #higuruchat #NLP ow.ly/EBtY50xRU1T

As #Covid19 drives social distancing within our communities, the need for businesses to communicate with staff & customers via chat solutions has increased. Let us help your business with this exact need! Visit us at hi.guru #Boostyourbusiness #higuruchat