Dan Rolfe Johnson (@danrolfejohnson) 's Twitter Profile
Dan Rolfe Johnson

@danrolfejohnson

Head of Design, Findmypast | Bikes | Outside | Opinions (my own)

ID: 25094575

calendar_today18-03-2009 15:51:00

10,10K Tweet

544 Followers

804 Following

Dan Rolfe Johnson (@danrolfejohnson) 's Twitter Profile Photo

The Barclays Bank app is a 101 in how not to do CRM for a financial services product. Sending weekly alarming "you have a notification in the app" push notifications...only for it to be some bullshit service message about some maintenance. Awful user experience.

Dan Rolfe Johnson (@danrolfejohnson) 's Twitter Profile Photo

weeks of trying to get hold of a Config Crave rep or their accounts team so I can pay my team's annual sub. I thought (their already poor) customer service would improve after Adobe bought them, but it's fallen off a cliff. Someone give them some competition and take my money. #figma

Dan Rolfe Johnson (@danrolfejohnson) 's Twitter Profile Photo

Man in suit on 6 figure salary says "accept you're poorer" to millions of people struggling to exist amp.theguardian.com/business/2023/…

Dan Rolfe Johnson (@danrolfejohnson) 's Twitter Profile Photo

What's worse than having your car stolen? No courtesy car from Admiral after 9 years of insurance (when you have two small children) and a 10 day wait for them to pass your straightforward claim to their valuation team. 🎉