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CX Index

@cxindex

Leading Voice of the Customer and data analytics platform. #cx #voc

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linkhttp://www.cxindex.com calendar_today19-06-2012 14:21:18

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CX Index
@cxindex

2 years ago

A compelling customer experience, if achieved, will be evident in a company’s performance metrics, such as positive effects on customers’ mindsets, customers’ behaviors, product-market performance, and financial outcomes. #CX #VOC #XM hbr.org/2023/03/8-best…