11 consumer trends and 100+ best practice examples to educate and inspire you and your team frontira.com/reports/100-sm…

Popular New Amazon Service Just Comes To Your House And Kills You trib.al/iuEPcE2

Thanks a lot to @usejournal for sharing my story! blog.usejournal.com/out-with-the-o…

Ten years ago to the day x.com/mikko/status/9…

Never, ever test your ideas. #design #designthinking #innovation blog.usejournal.com/its-not-just-a…

évek óta várok egy ilyen gombra!! végre egy app, ahol rám is gondoltak

built a giant applause machine because sometimes you just need a little bit extra

nem lennék a Jenő helyében...

Okay, this makes sense. “It’s Not a Bubble If Everyone Says It Is” by Axiom Zen medium.com/@zenthoughts/i…

Is the Bauhaus Relevant to 21st Century Design? in my post on my website I say no. I expect this to be controversial: See tinyurl.com/ybweovad

"Can I pay you with venmo?" "No, how about PayPal?" "I don't have an account...Google Wallet?" "What about Apple Pay?" "I don't think it works like that" [Long pause] "Do you have a checkbook?"

I just sooooo can't decide if I like this or not. itsnicethat.com/news/ikea-preg…

The primary job of every business is to create customer value. The secondary job is to capture profits to finance the first job. #business #customer #value

további kellemes katinkamentes internetezést! chrome.google.com/webstore/detai…

This is literally the coolest thing that has ever happened to one of my talks! Thank you Marco Buonvino x.com/marcobuonvino/…

Cookie warning of the week #privacy #design

ugye ti is készültök már a hosszúhétvégére?

"Methodology should not be a fixed track to a fixed destination, but a conversation about everything that could be made to happen." by John Chris Jones

It takes a smart leader to recognize the need to change and a strong leader to make the changes needed for an organization to optimize for creating customer value. #transformation

I just published “Delight: The snake oil of customer experience” medium.com/@csertanakos/d…