Colin Guilfoyle (@colinbrew) 's Twitter Profile
Colin Guilfoyle

@colinbrew

Customer Support SVP trail blazing our way to an AI-first Customer Support and Central Functions utopia. #AI #Automation

ID: 52396419

calendar_today30-06-2009 13:39:54

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Colin Guilfoyle (@colinbrew) 's Twitter Profile Photo
Colin Guilfoyle
@colinbrew

8 months ago

A look at how we turn highly technical Knowledge Transfer videos into useful inputs for educating our agents. Especially the issues around #voicerecognition when you're dealing with a highly specific space such as telco backend systems. youtu.be/TXCXZ5BlMRY