
Ends
@closureexp
Over generations society has lost touch with closure. Critically impacting products, services and digital. - Book out on Amazon. amazon.co.uk/dp/9163936445/
ID: 1889533418
http://www.closureexperiences.com 21-09-2013 09:11:10
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240 Followers
387 Following

#canvasconf speaker Joe Macleod 🔚 has launched the world's first #customer ending #business andEnd. focusing on #designing and delivering ends to improve the #consumer #experience. Take a look 👉 buff.ly/2M2gvZF




Domino's offered Russians a lifetime of pizza if they got tattoos of the company's logo — and then it had to end the offer because too many people got inked businessinsider.com/dominos-free-p… via Business Insider



Closure experiences: The importance of endings in the consumer lifecycle, by Joe Macleod 🔚 ow.ly/RgEF30oBTcR #custexp #CX #custserv


Wow! Joe Macleod 🔚 discusses an often overlooked area of designing in the age of digitization, consumer end experiences. I look forward to incorporating this more holistic approach into my designs. #designthinking #humancentereddesign #Webexperiences #design link.medium.com/ZoTXuA7deX

Why do we ignore the end of the customer lifecycle when building personas? asks Joe Macleod 🔚 ow.ly/uG6v30oTWBg #marketing #custexp #CX





Spent last 6 weeks Hyper Island with Jenny Theolin 🌼. Setting brief around tech Ends / off-boarding. Great seeing the class of 30+ students take on ideas around endings. Some even implemented own company off-boarding experiences. Massive thanks to Jenny and Hyper Island.


Why are we so bad at finishing what we start? Can designing ends as carefully as we design beginnings help us solve society’s biggest challenges? Joe Macleod 🔚 thinks so. SustainableUX - @jcux.bsky.social #sustainableUX sustainableux.com/talks/2018/mac…


Ends. Why they are critical to improving consumption. How many services have you started, designed, launched and built a customer base for? Do you have the same passion for ending them appropriately? - bit.ly/SDGC17playlist #servicedesign #sdgc17 with Joe Macleod 🔚



