Clea Friend (@cleacello) 's Twitter Profile
Clea Friend

@cleacello

Cellist, community muso, foodie, wanna-be-yogi, Artisan Trio member, wino, mum and more!

ID: 483026626

calendar_today04-02-2012 15:24:40

844 Tweet

326 Followers

360 Following

Clea Friend (@cleacello) 's Twitter Profile Photo

So- today’s marks a fortnight since I last had my bag and laptop. KLM - most underwhelmed with your service. I am away again from today with a borrowed suitcase. How and when will you return my bag? Amsterdam Airport Schiphol #lostluggage

Clea Friend (@cleacello) 's Twitter Profile Photo

How can my laptop not be considered an essential item KLM ? I was told at Kirkwall that I had to put bag in the hold (small plane) and my bag was even spot checked so knowledge that computer was within. 15 days missing now....

Clea Friend (@cleacello) 's Twitter Profile Photo

Update KLM I am most concerned to hear that there is still no news of my luggage with laptop and that it isn’t considered essential. I will be pursuing compensation and reimbursement.

Clea Friend (@cleacello) 's Twitter Profile Photo

I can’t quite believe KLM asked for me to fill in the missing luggage form today! I did it on the day I lost it now 16 days ago

Clea Friend (@cleacello) 's Twitter Profile Photo

Still waiting for news from KLM - I’ve not seen my bag since June 22nd. It has my laptop in it and I’ve been told I can’t get compensation for electronic goods!! Help

Clea Friend (@cleacello) 's Twitter Profile Photo

Hello KLM where is my bag? Last seen June 22nd still no progress. My laptop is an essential item- I need compensation or it returned #lostbaggage FlightRefunds

Clea Friend (@cleacello) 's Twitter Profile Photo

Compensation or update on whereabouts of my luggage please KLM Newsroom KLM laptop and other valuables missing since June 22nd. All relevant forms filled in on the day still no news ...

Clea Friend (@cleacello) 's Twitter Profile Photo

This must be a record. My bag has been missing for four weeks KLM. All forms have been filled in and no word of progress. Valuable items inside. Surely now I can claim insurance?

Clea Friend (@cleacello) 's Twitter Profile Photo

Hello KLM any progress with my missing bag from June 22nd. I will be making my insurance claim this week unless you locate it

Clea Friend (@cleacello) 's Twitter Profile Photo

Can I claim insurance FlightClaimEU after KLM have still not located my bag since June 22nd? I have filled in all forms required and still no word. My laptop, house keys and birthday present within

Clea Friend (@cleacello) 's Twitter Profile Photo

It’s 6 weeks since KLM lost my luggage and not any progress on finding it. Absolutely shocking service. No compensation or explanation

Clea Friend (@cleacello) 's Twitter Profile Photo

Really? 50 days you have had my luggage in your ‘care’ KLM and no word about it’s location or reassurance that it will be returned. I have lost work and money and still no offer of compensation. FlightRefunds #lostluggage #Compensation

Clea Friend (@cleacello) 's Twitter Profile Photo

How long do you need to have my bag KLM before I can claim insurance on you losing it? It is no longer missing- I need you to admit it’s lost so I can claim. (June 22nd)