Check out our new Expert Insight and see how organizations can combine design thinking with agile methodologies. #IBM, #IBV ibm.biz/agiledesignthi…

By integrating design thinking with agile, teams can improve satisfaction, reduce risk and lower the need for costly redesign cycles later. #IBMIBV ibm.biz/agiledesignthi…

Are CX practitioners and executives on the same page about AI & CX? Our research reveals some serious perception gaps #IBMIBV ibm.biz/aicxreality

Executives and customer experience practitioners don’t always see eye-to-eye on the impact AI will have on CX. Find out why. #IBMIBV ibm.biz/aicxreality

AI adoption is evolving youtu.be/bmLHW8uFVCg via YouTube

A Design Language System unites the #brand and creates a road map for future experiences. Learn what else it can do. #IBMIBV

Designers, Developers, Marketers, UX Gurus! Download your copy of our IBV Design Language System paper for tips that will make your job easier - this one is for you: ibm.biz/dlsystems #IBMIBV

When businesses marry #agile and #designthinking approaches, their teams can deliver solutions that bring real value to customers. Find out how: ibm.biz/agiledesignthi…

IBM believes no one should be discriminated against for being who they are. That’s why we strongly support passage of the #EqualityAct, which would ensure transgender individuals receive fair and equal treatment under the law: ibm.co/2EH39CB #WontBeErased

Looking forward to great stories today AnthonyTalksCx.

Great #customerexperience happens with great #employeeexperience. Learn how to improve both in our #IBVstudy: ibm.biz/cxteams

Why still so few women in leadership? 79% of companies report it isn't yet a formal business priority. But there's hope! First Movers who make #GenderEquality a priority, hold themselves accountable, & shape culture are leading the way for women & in their business results.

Fascinating - and revealing - table from newly released ⁦@IBMIBV⁩ study on women and leadership ibm.com/thought-leader…

Hey Watershed - Water out at glenwood park and no way to leave a message via phone. Just disconnects.

IBM condemns today's unprecedented lawlessness and we call for it to end immediately. These actions have no place in our society, and they must stop so our system of democracy can work.

Join me at THINK next week to hear Kelly @pkmooney talk about AI for CX

AI is the future of branding – but what does that look like? Hear from Carolyn Baird and dhaucke of @IBMWatson and get a live demo at Brand Smart: amachicago.org/brand-smart/

CMOs are predicting less emphasis on product innovation and more on business model innovation. Read more of their predictions. ibm.biz/cmostudy

So true. Thanks @ParkarConsultin x.com/ParkarConsulti…

#COOs - an important part of the CX team! x.com/IBMIBV/status/…