Yet another example of the on-going abysmal customer care from Everyman Cinema HQ. They changed direct debit providers at some point in the last year. Cancelled all the direct debit mandates instead of migrating them - NEVER TOLD ANY OF THE MEMBERS! What is wrong with you?

At Infosecurity Europe for the next three days, will be covering keynotes and other sessions for ISC2 News and Insights. Come and say hi if you see me wandering around or if you see us podcasting. #infoseceurope #cybersecurity

Congratulations to ISC2 for winning in the Best Professional Training or Certification Programme category at the 2023 #SCEuropeAwards!

Is anyone else having problems with Amazon Prime Video right now, or is it just me? I’m using a Fire TV Stick. Getting this with everything I try to play: #AmazonPrimeVideo #amazon #fail Prime Video Sport UK

What the hell is going on at Everyman Cinema - debited my card yesterday for my membership renewal, sends me an email today telling me my membership has expired (still has my money), and membership help line has a recorded message in Italian! This is beyond a joke #epicfail

Feeling a bit numb. Just learned of the passing of Kevin Mitnick. I know he was a marmite figure in our industry, but I've always had a lot of time and respect for him. Still have his metal business card that's also a set of lock picks. It encouraged me to learn how to do it! 😢

Ok, #epicfail of the day goes to Virgin Media ❤️ - emailed me an exclusive offer to recontract my broadband, phone and TV package. The offer is more than double my current month charge. Try again, otherwise I’m moving it all back to Sky in two months time!

This is beyond frustrating EE. After over an hour trying to get through to order my new iPhone, I now have the order paperwork and your rep ordered an iPhone 13 Pro Max, not the iPhone 15 Pro Max I asked for. Now having to call and queue again to try and get your cock-up fixed.

Rather disappointed with Virgin Media ❤️ Been on hold for an hour waiting to speak to someone from cancellations (still on hold), as VM customer service were completely clueless (and completely unhelpful) when I initially called about re-contracting (I'm at end of contract).

The stupidity at Virgin Media ❤️ continues. After an hour on hold to speak to cancellations, I finally get through - I've been sent to the wrong department (house moves) - so back on hold again! Clearly amateur hour is an all-day thing at Virgin Media?

This evening I’m at the #ukitawards event in Battersea Park. I’ve had the privilege of being involved with these awards either as staff on Computing.co.uk or a judge since 1998. Tonight we celebrate the best in our industry and encourage the next generation to persue IT careers.

I think we need to get the England team some of that precision iPhone finding tech Apple keeps advertising. Maybe they can use it to actually find the goal at #EURO2024

.Everyman Cinema Can you please explain why you keep ignoring my emails? You have an outstanding complaint from me, for an issue you've failed to resolve three years in a row and you have been unresponsive to my follow-up emails. This is terrible customer service!

Haven’t been here in a while. #qpr

Very disappointed by your conduct Huel - I had no idea Steven Bartlett was a director of your company, & had I known, I would have viewed your adverts featuring him with the correct level of skepticism and distrust. You have abused your position and misused customer trust!

Please, in the name of all that is sacred, let this be true. McDonald's UK goofed with an email test - that they sent to me - that suggests the McRib is coming back on October 16th. #McRib

This is a brilliant bit of joined-up thinking. Using bin lorries, that already drive down every street and past every house, to survey mobile signal strength. bbc.co.uk/news/articles/…

Just learned that Monzo 🏦 is 10 years old. That time has flown by. It doesn’t seem anywhere near that long ago that I got a code from a colleague to join the Monzo beta programme. Now, it’s my main bank for personal and business banking and my credit card.

So very sad this morning to hear of the passing of John Stapleton - one of our finest journalists and an utterly nice chap. Had the privilege of being interviewed a few times by him on TV and radio, always so considerate as well as well-prepared.