With many healthcare services now facing big waiting lists and increased demand, it's a good time to come back to the theory about managing demand, capacity and flow in your service. How familiar are you with describing demand, queues, activity & capacity? improvement.nhs.uk/documents/2099…

I don't know who to credit for this imagery, but it's brilliant. And having recent interactions with conspiracy theorists, it lightens my day!

We are commencing the next exciting phase of clinical quality registries in NSW - co-designing the future, come and work with an amazing team set to make this happen! I am recruiting to a Senior Business Analyst role Please share with your networks. seek.com.au/job/50579751?t…

Lismore, site 3 of the telestroke program is live, thanks to the superb collaboration across multiple health agencies! NSW Agency for Clinical Innovation SESLHD eHealth NSW NSW Health Northern NSW Local Health District

The NSW Agency for Clinical Innovation #cardiac & #respiratory networks are working on the 3Ci model of care to deliver value based care for ppl living with CHF & COPD in NSW. Pls come & join us on aci.crowdicity.com.au Register & share how you deliver care for CHF & COPD. RT & tag your colleagues!

Conceptual confusion among researchers of value-based health care news.ki.se/conceptual-con…

Brilliant paper - talks about the importance of a dedicated skilled team with change management, sponsorship/leadership & how key it is for all staff to have the skills for change.

An interesting review on mask wearing - synergy between compliance and efficacy a key concept - less protective mask can work to prevent population spread if compliance high - note the outcome is reduction in R0, not complete prevention of individual transmission.

We are leading the rollout of this amazing project across NSW to improve access to gold standard care for regional & rural patients!

Excited to be supporting another Hospital go live on the Telestroke Service, delivering improved outcomes for patients closer to home!

Another site live, great work team!!

“I owe my speedy recovery to Telestroke,” says patient Nick. During #StrokeWeek2021, we're celebrating #Telestroke which provides 24/7 access to lifesaving stroke diagnosis and treatment. #UnitedByStroke Stroke Foundation NSW Agency for Clinical Innovation eHealth NSW NSW Health SESLHD

Great video from Shoalhaven Hospital about the F.A.S.T. signs of stroke to kick off National #StrokeWeek2021! Shoalhaven are a NSW #Telestroke Service site, offering access to life-saving diagnosis & treatment by connecting to specialist stroke physicians aci.health.nsw.gov.au/statewide-prog…

New framework from John Kotter Kotter on how to adapt fast enough to match the uncertainty & complexity around us: 1) Reduce noise (nonessential reports & metrics ) 2) Remove uncertainty 3) Lean on opportunity 4) Celebrate progress 5) Delegate control: hbr.org/2021/08/is-you…

At today's #COVID19 update Dr Nguyen, ICU specialist at Nepean Blue Mts LHD our Intensive Care Network Clinical Director, encouraged the public to get vaccinated – to decrease the chance of serve disease and death from #Delta, and to help our nurses and doctors: youtu.be/Y_tu5zChJI8?t=…

Another great success story from the Telestroke program, thanks to ACI’s Stroke Network!!

Exciting to be leading the the rollout of an initiate that is transforming the way NSW delivers stroke care in rural areas! Well done to all of the team!

The NSW #Telestroke Service's #PremiersAwards nomination recognises the project as an outstanding achievement in digital innovation. Thank you to our NSW Agency for Clinical Innovation team, implementing the service with SESLHD eHealth NSW NSW Health. #WorldClassPublicService #NSWGovernment

Since the Feb 2021 launch of the HOPE platform: 🔹130 locations across NSW are using HOPE 🔹3,500+ patients & 250+ clinicians are active users 🔹19,000+ patient surveys have been completed. More about HOPE: aci.health.nsw.gov.au/statewide-prog…

So excited to be part of this amazing initiative that has improved stroke outcomes be increasing equity of access!