Ed Brooks (@brooks61702129) 's Twitter Profile
Ed Brooks

@brooks61702129

Little League & Mite Hockey Coach | Boston | #Terps | ☘️☘️☘️ | @Zoom ISV BD | ex @AWScloud | #CPaaS & #AI

ID: 1818687232058048513

calendar_today31-07-2024 16:36:54

245 Tweet

71 Followers

384 Following

Zoom (@zoom) 's Twitter Profile Photo

🚀 Introducing Zoom Virtual Agent 3.0 — automation that resolves customer issues, not just deflects them. ✅ End-to-end resolution — Takes action across systems to fully resolve complex issues ✅ Seamless handoffs — Escalates to human agents with full context (no repeating) ✅

🚀 Introducing Zoom Virtual Agent 3.0 — automation that resolves customer issues, not just deflects them.

✅ End-to-end resolution — Takes action across systems to fully resolve complex issues
✅ Seamless handoffs — Escalates to human agents with full context (no repeating)
✅
Zoom (@zoom) 's Twitter Profile Photo

Image upload? Yes, please. Introducing our newest time-saving feature courtesy of AI Companion. You’re welcome in advance. Try it 👉 zm.me/ai-social

Zoom (@zoom) 's Twitter Profile Photo

"Running a marketing business with a small team + hundreds of clients? It used to mean constant meetings and endless notes. Now we use Zoom Workplace features to stay aligned without the chaos: 💬 Team Chat - Updates from anywhere 🎬 Clips - Visual context without scheduling

Zoom (@zoom) 's Twitter Profile Photo

”Real human connection is still what resonates most. I create those moments. AI keeps them working." ✨ Discover how event professionals like Aly are using AI to set up faster, engage audiences, and maximize content. 🙌 Learn more about Zoom webinars and events 👉

Zoom (@zoom) 's Twitter Profile Photo

Enterprise Connect is almost here! 🚀 Aly Klidies, Global Head of Experiences at Zoom, will be on the ground 3/10-3/12, bringing you the inside scoop from AI innovations, booth activations, and the newest ways Zoom helps teams work smarter. Follow along to get inspired — and

Enterprise Connect is almost here! 🚀

Aly Klidies, Global Head of Experiences at Zoom, will be on the ground 3/10-3/12, bringing you the inside scoop from AI innovations, booth activations, and the newest ways Zoom helps teams work smarter. 

Follow along to get inspired — and
Zoom (@zoom) 's Twitter Profile Photo

We’re announcing major Zoom innovations at Enterprise Connect this week—and you’re getting the first look. 🚀 Watch the video for a sneak peek at what’s coming. Click for full details. ✨ 🔗 zm.me/4byHYjo Which of these are you most excited about? 💬

Zoom (@zoom) 's Twitter Profile Photo

At #EnterpriseConnect, we’re showcasing how Zoom is transforming the way organizations operate—by eliminating friction and connecting every part of work into one seamless system of action. Stop by our booth to experience how our unified platform turns communication into

At #EnterpriseConnect, we’re showcasing how Zoom is transforming the way organizations operate—by eliminating friction and connecting every part of work into one seamless system of action.

Stop by our booth to experience how our unified platform turns communication into
Zoom (@zoom) 's Twitter Profile Photo

Meetings don’t slow work down. Endless follow-ups do. 🫠 94% of employees say friction is slowing them down. 🐌 Why? Context gets lost between preparation, discussion, and follow-up. At Zoom, we focused on giving you the tools to drive Conversation ➡️ Completion. With AI

Zoom (@zoom) 's Twitter Profile Photo

Remember when taking notes felt like a chore? 📝 Let AI Companion My notes do the heavy lifting for you. 💪 Now your notes capture key moments, surface important actions, and help you stay organized — automatically. ✔️ Try it today 👉 zm.me/3PbJJu3

Zoom (@zoom) 's Twitter Profile Photo

Did you know you likely spend 25 hours a week on meeting related "stuff?" 😵‍💫 And 15 of those hours are just prep and follow-up … not even the actual meeting. 🫠 That's a LOT of time that could go toward real work. ⏰ Learn ways to get those wasted hours back 👉

Zoom (@zoom) 's Twitter Profile Photo

Efficiency, made to order. Served fresh by AI Companion. ✨ Our Take Back Lunch pop-up burger stand launched yesterday delivering handcrafted burgers and a taste of balance to your lunch break. 🍔 While you are chowing down, AI Companion wraps up your meetings, delivers your

Zoom (@zoom) 's Twitter Profile Photo

Synergy. Connection. Office birthday cake. This is Zoomfume—the new work-from-home fragrance only by Zoom. Formulated to bring your team closer together even if you’re worlds apart. #AprilFools

Zoom (@zoom) 's Twitter Profile Photo

The tools are here, but are we using them to their full potential? 💡 Collaboration platforms already power how work gets done, yet so much value remains untapped. When tech truly aligns with how people actually work, leaders can drive bigger impact without adding more tools.

Zoom (@zoom) 's Twitter Profile Photo

Almost everyone (94%) deals with meeting friction 🤦 🥹 Can't get a good agenda together. 😢 Can't get people engaged. 😭 Can't track what needs to happen after. All of these problems kill productivity. 📉 Dig into how AI tools can fix these issues and make meeting planning

Zoom (@zoom) 's Twitter Profile Photo

The next era of CX isn’t about more touchpoints. It’s about what happens across them. 📌 Context that carries forward 💡 Insights that turn into action ⚙️ Automation that improves with real outcomes Every interaction builds on the last. At CX Summit on April 29, we’ll explore