An informative webinar by Basel from User Interviews about recruiting during Covid: Large orgs ⬆️ research. Likely to better understand and predict changing consumer behaviours or iterate software design Consistent: incentive rates, no-show rates Hosted by ToRCHI

Today, my dad cried over the phone, he wanted one week where he could use his computer without my help. He's blind. Each inaccessible webpage tells him, "you aren't welcome in this world." If you don't know whether your website or app is accessible: it's not. Start learning.

It's finally here - Arlan 👊🏾 will be talking about her book. Wednesday!

As a design researcher, it is deeply fulfilling to see research outputs illustrated beautifully. Peoples' voices come to life, sway emotions and create change. #HumanCenteredDesign #VisualCommunications

Well deserved, amplelabs_co! Such a wonderful group of thoughtful, hardworking and persistent people!

Tuning into Sticky Notes with Amanda Stockwell and co chatting about UXR & UX opportunities during a pandemic.

We're hosting a webinar for OpenClassrooms students about "Understanding and Analysing Client Needs" for UX, Java and .Net degrees and any others who want to join. We're eager to see what corner of the world students join in from :)

We're eager to learn about Equity-Centered Community Design from the Creative Reaction Lab in today's webinar. creativereactionlab.com/our-approach

"Equity is about giving people equal outcomes." Thank you for the webinar, Creative Reaction Lab.

We're so proud of our work with amplelabs_co. Speaking to people directly helped understand their needs and inform the product strategy and roadmap. blueumbrella.design/ample-labs-cas… #UXresearch #Persona #JourneyMapping

Last year we partnered with Porter Hughes on a web design project with a focus on customer-friendly content and accessibility. blueumbrella.design/abledocs-case-… #UXResearch #AccessibleWebDesign

We've done a number of research and strategy projects in #insurance. This is a case study that sheds light on the customer's needs in order to align teams and set budgets during an organization's transformation. blueumbrella.design/intact-case-st… #UXResearch #BusinessTransformation

Helping a client expand into new markets while maintaining brand equity blueumbrella.design/durham-industr… #UXStrategy #UXDesign

We love working with teams who want to learn and apply qualitative research skills to their day jobs. This is a write up of a Research for Non-Researchers Workshop: Interviewing 101. blueumbrella.design/interviewing10… #ListeningSkills #AskingGoodQuestions

Say it with us: inclusive design matters.

We're hosting a workshop on Thursday at 12-1PDT / 3-4pm EDT to address questions about UX research plans and moderator guides. Three examples (send yours!) will be selected for a deeper dive.  If you’d like to attend, register:  eventbrite.ca/e/ux-research-… #UXResearch #ModGuide

And that's a wrap to our first Research Plan & Moderator Guide review workshop! Attendees from US, Canada & Turkey 😍 Huge thanks to Jesse Lee Despard and Sam Howes for sharing their experiences and excellent discussions

.amplelabs_co did a wonderful write-up of our project about hidden homelessness. medium.com/ample-stories-… #UXResearch #TechForGood

After wrapping up our work with Turf, we're excited to see research insights become integrated in the app design. #UXResearch #FinTech #FinancialGoalSetting

At year's end, we donate a portion of our fees to causes that matter to us. Thank you Cycle Toronto for advocating for safe cycling infrastructure. Thank you Toronto Public Library for providing access to materials and services in a challenging year.