Logan's journey proves the amazing potential in skilled trades: ☑️ Low barrier to entry - Jump in fast! ☑️ Hot market - Tradespeople are in high demand! ☑️ No student debt - Keep your cash. ☑️ Career growth opportunities - Plenty of room to level up. Tell the young folks in

Visiting fellow industry leaders has been key to our growth, with many successful practices inspired by these visits. Yesterday, we visited TR Miller, hosted by Brian Sloan and Jim Sloan. Their impressive organization and leadership were truly inspiring. Thank you to Brian, Jim,

I once thought that mission statements, vision statements, and values were just corporate jargon, words on a wall meant to motivate. After years of attempting to pinpoint and replicate what makes our company unique, we discovered the crucial element was missing: a clear, concise

Honored to be named a 2025 Best Workplace in NKY (2nd year in a row 🏆). A few years ago, we tackled retention head-on—and it changed everything. ✅ Employee Experience Manager ✅ Engagement surveys (59 ➝ 90/100) ✅ Mission & Values that matter ✅ Fun team events ✅ Recognition

There is no other organization like this in the country. Owned by the 600+ member companies Built on trust & transparency, where member companies openly share best practices with one another A world class team of coaches and trainers supporting members The future is bright!

The Bible’s most repeated admonition: “Fear Not” 365 times, one for every day of the year.

In a CEO peer group I'm in, I've earned a reputation as a grim reaper. When a peer is lamenting about their manager's poor attitude, someone's insubordinate behavior, or toxic gossipers on their team - my response is consistent: "Cut em." May come off callous, but it's

This is what Neighbor Serve does! Concierge home management among other things.

We’re starting an electrical department ⚡️We’ve secured a master electrician and are actively interviewing electricians. We’re planning to hire one to start and hopefully one more shortly after based on demand. Let me know if you have any pointers!

We’re rolling out front office AI at Jolly to bring all of our call handling, outbounding, and dispatching into one unified system. We used to run three separate tools, and it created fractured communication for customers and extra work for our team. Setup has been challenging,

Our Christmas party is my favorite event we do at Jolly. We pack the office with our team and their spouses, have a big meal, run a full casino night with prizes like Yetis, Blackstones, TVs, and end it with a karaoke after-party. It’s a fun night, but more than that, it’s a

Is it just me, or does this feel like a bad thing for customers? It seems like it’s going to surface pricing from the low-price, low-service contractors who are willing to ballpark numbers over the phone without actually seeing the home or understanding the problem. That might

Today we took delivery of our new hardwood basketball floor. About 10 years ago we moved from a 4,000 SF space into a 27,000 SF building that felt way too big at the time. One unique feature was a large showroom, roughly the size of a basketball court. My dad and I looked at

Cleaning out some closets at the office and found these posters from 2015, right when I was taking over management. I had a million ideas. Some were good. Some… not so much. What I did know was that we needed direction and a set of common goals to work toward. Looking back,

This year we ran a Heat for the Holidays contest and asked our community to nominate someone in need. Our team voted and selected Bill, a lifelong Norwood resident who has been living without heat for the past three years. Bill served 11 years in the Army, later worked as a

We’re about halfway through installing the new basketball court at our office. In 2013, my dad and I built the original court together. It ended up becoming a big part of our space, our culture, and how we connected with our team and community. Doing this install together

Awesome thread on the personal challenges that come with owning and growing a business. You don’t build resilience overnight. You build it through experience, mistakes, and a lot of scar tissue along the way. That’s what ultimately makes you a better leader when the pressure is

On Friday we ordered 8,500 lbs of dog food through our Unclogs for Dogs campaign. A new partner, Kinetic Dog Food, matched it, bringing this round to 17,000 lbs and pushing us past 40,000 lbs donated over the last three years. This started as an idea from our marketing guy at