Bill Hankes (@bhankes) 's Twitter Profile
Bill Hankes

@bhankes

Former Chief Communications Officer at Forbes, Author of upcoming book, "Rules of Engagement: What to Do When Your Company is Under Fire."

ID: 14777083

linkhttps://sqoop.com calendar_today14-05-2008 19:09:22

7,7K Tweet

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As I sit here in Atlanta watching the goings on at the Fulton County Courthouse, I feel like the whole country is living through my pain bringing public records to life at Sqoop. My thoughts are will all these journalists who've been on watch all day.

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The accelerating loss of local news "poses a far-reaching crisis for our democracy as it simultaneously struggles with political polarization, a lack of civic engagement and the proliferation of misinformation." axios.com/newsletters/ax…

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Russian court extends detention of WSJ reporter Evan Gershkovich until end of January nbcnews.com/news/world/rus… #IStandWithEvan

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Smart take from Lucas Mearian who covers the waterfront in AI in this one: from AI's insatiable thirst for energy to AI "getting smaller" as enterprises run smaller LLMs. computerworld.com/article/251411…

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Wow, JetBlue sets the new standard for crappy customer service. After waiting on hold to speak to an agent for 20 minutes, I instead got a survey about how they did. Zero out of 10 is not a low enough score.

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My thoughts on the McDonald’s E.coli Crisis. And lessons they should take from Alaska Airlines. linkedin.com/pulse/mcdonald… via LinkedIn

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If you are in Communications and didn't read Mike Allen's newsletter this morning, you're missing out. Big time. Big media era is over axios.com/newsletters/ax… #axiosam

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Hey, Amazon you should seriously stop using FedEx because they rarely ever deliver on time. Like tonight. I will now think twice before ordering from Amazon for time-critical products.

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from Lars Hanson uwhuskieswire.usatoday.com/story/sports/c… note: plans are offered by Husky Mobile collegiatemobile.com/huskymobile/la… not T-Mobile (Husky runs on the T-Mobile network).