Alexei Zheglov
@az1
Consultant, coach, trainer, author, speaker, anti-consultant. Unhiding and removing imprudent #risk and delays from 21st century work & biz. #ESP #F4P #Kanban
ID: 17296148
http://LeanAtoZ.com 10-11-2008 21:53:28
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Example: the "SDM-in-denial" (one of many service delivery manager patterns catalogued & presented by Fernando A. Cuenca) is simple, repeatable, and, unfortunately, scales very well #yeswekanban #kgs22