ath Power Consulting (apc)
@athpower
apc provides research and training solutions that drive customer experience and employee engagement.
ID: 161777277
https://www.athpower.com 01-07-2010 19:05:56
469 Tweet
307 Followers
646 Following
In a study conducted by apc's partner, Shikatani Lacroix Design, customers were more confident in their financial future at banks with low attrition rates. Learn what metrics financial institutions should be prioritizing to reduce customer attrition bit.ly/3z3ViIv
While many banks are trying to embrace automation, there are specific factors holding back innovation. E.J. Kritz and Jean-Pierre Lacroix share their expert insight and recommendations in this latest article atmmarketplace.com/articles/how-a…
Do your job descriptions appeal to the candidates you wish would apply for the job? Check out this latest podcast featuring E.J. Kritz from apc as he shares how to overcome this and other #hiring challenges: podcasts.apple.com/us/podcast/oka…
Fun conversation with Pizza Marketplace discussing our recent research on the pizza industry and companies like Domino's! #pizza #pizzafranchise #fastcasual #qsr hubs.li/Q01XQK_40
Attending the Interactive Customer Experience Summit and @BCXsummit? Don't miss our session on Wednesday 9/13 at 8am. We'll reveal the findings from our recent Gen-Z study and host a live focus group starring coming-of-age consumers. #genz #customerexperience #cx hubs.li/Q021R6Wg0
Banks & FinTechs are sitting on a goldmine of CX, UX, & EX data. The smart ones are doing something with it. Join apc, NorthwestBank, and Ledyard Bank on 8/12 at 2PM ET to learn how. Register for free: bit.ly/4fgxeX1 #CX #UX #EX