Need a crash course in customer experience management? You’re in the right place. Learn exactly what CEM is, why it’s so important and the key areas you should focus on for your business in 2022 - hubs.li/Q0117Bw00 #customerexperience #CEM #customerexperiencemangemet

Happy Holidays from our team to yours! 🎄🎅🥂💜 #livinginthepurple #asknicelyteam

If 2022 is the year you want to win on customer experience, your first point of call should be this blog. Get the rundown on what good customer experience management looks like, the process, best practices, and what to look for in an CEM software. - hubs.li/Q0117Df80

In a moment of reflection of the year that was 2021, we’ve pulled together the AskNicely community’s top five reads. Enjoy - hubs.li/Q0117Dns0 #AskNicely #customerexperience #frontlinemagic

AskNicely answers how companies can best connect with frontline workers tcrn.ch/3HNBs6L by @christinemhall

The news is out! We're delighted to announce a $32m series B AND the launch of our Frontline Success Platform. 🚀 Want to know what this means for our future? Have a read: hubs.li/Q011QQgN0

Struggling with inconsistent service delivery and customer churn? Once upon a time, so was @firstcommonwealthbank. See how they managed to turn things around and increase their NPS score by a whopping 11 points in less than 6 months - hubs.li/Q011ZM9L0

How to improve customer experience: Step 1: Learn what your customers care about Step 2: Share what your customers care about Step 3: Find out here - hubs.li/Q012zX490

The only customer experience event designed for service businesses is just around the corner! Learn more here - frontlinesummit.com

The technology we use today to manage customer experience (CX) feels light years ahead of where we were ten years ago. So where will we be in another 10 years? What does the future of customer experience management look like? - hubs.li/Q01321530

Jeff Bezos once said, “We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.” What to learn how to throw the best party ever? Tune in - hubs.li/Q013k1Tl0

You've probably heard us talking about the Global Frontline Experience Summit (we're pretty excited if you can't already tell 🥳). If you haven't yet registered, find out why you should here - hubs.li/Q013vWT00

Mindlessly scrolling? Read something useful! This week's blog is all about the member experience. What it is, why it's so important and some tangible tips for creating a member experience that will set you apart from your competitors. Tune in here - hubs.li/Q013vMmb0

The countdown is officially on! ⏱ We're less than a week out from the Global Frontline Experience Summit — the only customer experience event designed for service businesses. #frontline #customerexperience #broughttoyoubyasknicely

T-minus 7 minutes till the #frontlinesummit2022 🎉 hubs.li/Q014hLqf0

Starting the Global Frontline Experience Summit off with a bang @DanCockerell “Being a leader is never about you. It’s ALWAYS about everyone else. . . it’s about improving the experience for the guest. You come last.” #frontlinesummit2022

Uber have become a huge force that represent an exciting new wave of frontline accountability, empowerment and recognition 👏 Tune in to find out what the company can teach us about leading from the frontline - hubs.li/Q0157Bsz0

AskNicely has launched the world’s first frontline success platform, which allows hospitality businesses to use feedback to enable employees to focus on changing behavior and make every service interaction better. #hotels #tech #technews #technology ow.ly/VHWO50JCJ9A

@AskNicely Launches #Benchmark Program smartcustomerservice.com/Articles/News-… #crm #cx #cctr #contactcenter #custserv #customerservice