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A word of advice: If you want your competitors' customers to switch to your product, you better provide a way to import their content. I will not use your product, even if it's better, if I have to spend hours manually importing. Mural has this problem now. There's no way to

I keep hearing about "the Agile methodology." FWIW, "Agile" is NOT a methodology, process, or framework. In fact, more often than not, those things are an obstacle to agility. Backlogs, SMs, POs, Sprints, Sprint Reviews, Kanban boards, Scrum boards, definitions of done,

Hey, you CEOs, especially the big-company ones. If support is so damned expensive, as you claim (and believe me, AI support is probably more expensive given how pissed off your customers are when it fails), may I suggest an alternative approach: Hire some *competent* UX people to

We give a lot of lip service to communicating/collaborating with customers, but how many people in the development org literally do that? The only part of your company where people talk to customers all day, every day, is Support, so why is Support not integrated into

When talking about team autonomy, I find that many people get the wrong idea. It is not kindergarten. Developers are not two-year-olds doing whatever pops into their heads without considering the consequences. Autonomous teams _always_ work within constraints, budget being one of

"A case study involving Microsoft and IBM teams of software engineers concluded that the “teams experienced a 15-35% increase in initial development time” when they used the TDD technique. However, the study notes that these are numbers 'subjectively estimated by management'"

Hey managers: Want to create a product faster? Easy. Remove the friction that you impose on the teams. When you don't impede the team's work, they can work blindingly fast. "Slow" is not the team's fault, it's yours.

Whenever I talk about self-organizing or self-managing teams, some managers inevitably come out of the woodwork and lecture me about how essential team-level management is. (It's never the team members, just the managers 😄.) That's usually accompanied by a lot of LOL-ing, a lot

The dangers of outsourcing your customer support to an LLM aphyr.com/posts/387-the-…

Man from Denmark studies abroad in Starkville in HS. Meets American girl. Gets married. 4 kids. 1 more on way. Forgets to fill out 1 form 10 years ago after a stillbirth. Trump's goons shackle him. He's been in a cell for 1 month awaiting deportation. 🇺🇸 mississippifreepress.org/ice-arrests-mi…

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Two legends, one epic convo! 🔥Martin Fowler and James Lewis dive into the early days of Agile and ask the bold question: Is Design Dead? Don’t miss this insightful chat! youtu.be/xsMUuOwv7IA?li…

I just read a paper saying that in classical TDD, you have no design in mind at all when you start your work. Really? People blow my mind sometimes. Is it possible to not have a design in mind, really? I have structures in mind, but will adapt.

A fun podcast with Ed Zitron and Karen Hao about the empire-building of "AI" companies, whether people really believe all the stuff they're hyping, and whether anyone really knows what Sam Altman stands for (other than sweet, sweet dinero) pod.link/1730587238/epi…

When I write about self-managing teams, the notion that an orchestra must of a conductor often pops up. Take a look at this short clip 👇 of the orchestra PERSIMFANS (in this case, collaborating with a more conventional orchestra). You will note: (1) The music is flawless (2)

I just read the following quote from Mel Robbins, presented as if it were good advice. It makes me shudder: “You’ll never feel ready to change your life. One day you just get tired of your own excuses and force yourself to do it.” There is so much badness in that single

In both the organisation-psychology and personal-psychological front, a good friend who almost always posts advice that I'm 100% behind just posted the following Mel Robbins quote over on Twitter. It makes me shudder: “You’ll never feel ready to change your life. One day you

look silly in the pursuit of learning something new

Adding a "10x" programmer makes you slower. What matters is the speed of the entire system, from idea to delivery. Speed cannot be improved by introducing one faster person. We're a group walking single file on a narrow cliff path. The person in the middle might be the fastest,