New research published by CHOICE today reveals only 23% of Australians feel confident to book travel in the next 12 months choice.com.au/travelreform

Really pleasing development

Great news! After ASIC concluded #dollarmites involves “sophisticated marketing” to vulnerable consumers (kids!) and “minimal evidence”, ACT, Vic, Qld and NSW banned the program and last week CBA ditched it completely! CHOICE via Jarni Blakkarly choice.com.au/money/banking/…

What does the Airline Customer Advocate actually do? CHOICE investigated and found...not much? They're part of the #Shonkys this year because you might as well put your complaint in a shredder...

BNPL provider Humm has been awarded a CHOICE Shonky Award for unsafe lending. The Shonky Award comes as financial counsellors across Australia have named Humm the worst #BNPL provider for hardship assistance. #Shonkys More information here: ow.ly/bpbB50GFHK3

It's here! CHOICE today reveals the shonkiest products and services on the market. Consumers beware!

Thanks CHOICE for calling out unhealthy, sugary products marketed as baby food in this year's #Shonky Awards! @OPCAustralia @ParentsVoiceAu PHAA FANSIG (moving to PHAA-FANSIG.bsky.social) VicHealth

The stellar team that makes CHOICE Media happen.

“Our recent survey of BNPL services showed Humm is the worst company for helping customers in financial difficulty,” says Fiona Guthrie, CEO of FCA. That's part of the reason why Humm has been given a CHOICE Shonky Award today: ow.ly/4aFa50GFKUh #Shonkys

Great news for travellers! The NSW Minister for Better Regulation and Innovation has announced he will introduce a new minimum information standard to make cancellation policies clearer for travellers ⁦CHOICE⁩ mailchi.mp/a38d212ea0c8/c…

I'm excited about this one. CHOICE has launched a new team to call out businesses doing the wrong thing with your data. Follow Amy Pereira and @KateABower to keep across all things AI, discrimination and bad data practices that harm consumers choice.com.au/consumers-and-…

Australians are scared to book travel. Why? Because consumer rights aren't clear or easy to enforce. It's too easy to get dudded and lose money. Ben Groundwater's written a great op-ed outlining the problem traveller.com.au/travel-refunds…

Have you bought a new caravan in the past 24 months? Did you experience issues with it? The ACCC – the federal regulator responsible for consumer issues –wants to hear from you! Fill out the survey (not hosted by CHOICE) >> bit.ly/3x9EiyC

Today is a good day. The insurance industry have promised to end "rental robodebt" - the outrageous bills that were being sent to tenants to get them to pay for claims made on landlord insurance. choice.com.au/landlordscore

Job alert: two new roles going at independent think tank Consumer Policy Research Centre 1. Chief operating officer: seek.com.au/job/56989375?t… 2. Communications manager seek.com.au/job/56990170?t… Please send to all excellent people that want to make markets better and fairer.