First time on #ETC_19 as a participant and speaker! So exciting!

New friendships at #ETC_19 😀

#ETC_19 my SAP peer Jordan Stanchev showing us the importance of graphics in software documentation. Cool!

On my way to #stc16 opening keynote, the sun is shining again in Anaheim. It's a sign that a great event is coming up!

Great keynote by David Rose on enchanted objects! Now it's up to us to think how technical communication fits into this picture #stc16

#stc16 networking is also about empathy: finding out that authors in other companies, in other countries have the same challenges I do!

Tech comm and tech support can benefit from cooperation, as discussed in the Frenemies? presentation! #stc16

Meeting an #SAP colleague for the first time. #summitfun #stc16 @aliceoterosap #stcwow

#STC16 day 2 is over: nice insights, cool new connections, and lots of books to continue education after the event!

#stc16 breakfast of champions

Determine what your customer needs, not what they want - good talk by @pnoreault #stc16

We need to provide enchanting and entertaining information Stefan Gentz #stc16

#stc16 draws at the Expo Hall were a lot of fun, congrats to the winners! (But I REALLY wanted that Apple Watch ;) )

When we say yes to a lot of things, what are we saying no to? David L. Caruso on tech comm and strategy #stc16

Looking forward to #stc16 unsession! Join us in platinum 4!

I *really* like the #stc16 unsession: democratic, practical, and immediately useful. John Collins Allie @lizfraley

A week of first times: first STC summit, first baseball game! #stc16 #fun

Time to go to LAX and say goodbye to my wonderful #stc16 adventure. Hope to see my new friends in a future STC Summit - or in Brazil! :)

#stc16 recap! (I appeared about 3 times... mom, I am famous!) x.com/stc_summit/sta…