Sound advice: we can all demonstrate more courage! x.com/RitzCarltonLC/…

Learning to curb your #smartphone addiction will help you stay #mindful and present in meetings, especially those with your direct reports. #TipTuesday hbr.org/2018/03/5-ways…

When you have an #employee going through a personal #crisis, it's vital that you are empathetic & compassionate while still maintaining team productivity. Here's some actionable advice on how to do this well. hbr.org/2018/07/how-to…

Pull out a pen & some nice stationary: demonstrating your gratitude and thankfulness in a written thank you note is a highly appreciated gesture that takes less than 5 minutes. #TipTuesday buff.ly/2OelxU7

Kindness is the most beautiful language!

Last year I decided to create my own Mindfulness company. Let’s lead from a place of love. We need to do our part to help others find clarity amongst chaos! awakeninnercourage.com #Mindfulness #awaken #letsdoourpart #SpreadLoveAndLoveWillSpread #executivecoaching #meditation

Uncertainty can be our greatest teacher for growth. corporatewellnessmagazine.com/article/embrac…

▪︎ ¿Cómo reconfigurarnos hoy empresarialmente? ▪︎ ¿Cómo entender el paradigma del ahorro en las #empresas? 🎥 #NegociosEn2Minutos es una producción de FactorMeetings con el amable patrocinio de Allenamenti Speakers. ¡Atento a su preguntas, jóvenes!

Even if you aren't greeted warmly in return, it's up to you to be the professional who sets the tone. lnkd.in/dYUiZmM

Keep calm and elevate the #CustomerExperience! lnkd.in/dFRFXCu

It's important to ensure your team is balanced and respects each others' unique skills! x.com/RitzCarltonLC/…

Positive work #culture creates lower organizational #healthcare costs, higher #engagement , and higher employee loyalty. And even though the perks of free food or a nice office gym are appreciated, employees prefer workplace wellbeing to material perks: hbr.org/2015/12/proof-…

Do you know all the processes for your company's communication channels? x.com/RitzCarltonLC/…

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It's so exciting that The Ritz-Carlton Leadership Center is hosting our first course in Manhattan! lnkd.in/eWw38Xd

Absolutely -- a couple weeks ago, I was just part of the onboarding of a new Lady & Gentleman at Leadership Center, and it reminded me of how important it is to invest the time to an #Onboarding properly & immediately. x.com/RitzCarltonLC/…

For a day of #CustomerExperience & #EmployeeEngagement inspiration & best practices, please join us at our 2018 #CX Symposium at The Ritz-Carlton, Tysons Corner: prnewswire.com/news-releases/…

I'll be leading the next Enrichment Course at The Ritz-Carlton, Dallas in early May, and I hope to see you there! x.com/RitzCarltonLC/…

So true: #leaders also need to undergo #transformation as their organizations innovate and transform themselves. I'm glad more senior leaders are recognizing this! x.com/RitzCarltonLC/…

Rethink how you view customer problems, and you could improve the #CustomerExperience! x.com/RitzCarltonLC/…