For 15 years, American Health Connection has set the standard in healthcare call center excellence—investing more than 1.8 million hours in agent training. We hire experienced professionals and deliver fully integrated patient access support through a 100% U.S.-based workforce.

Try our interactive Cost Savings Calculator to see how much you could save on your patient contact center costs and enhance the patient experience at the same time: americanhealthconnection.com/ahc-vs-in-hous…

In healthcare, efficiency is paramount. Every minute saved, every resource optimized, and every patient satisfied contributes to better outcomes. Learn how American Health Connection (AHC) streamlines processes, reduces costs, and takes the patient experience to new heights.

A recent MGMA poll showed that almost half of medical groups said patient access is their staff’s most time-intensive phone work. We can take all of that off your hands and, at the same time, improve operations, save money, and enhance the patient experience. Learn more here:

Healthcare organizations that begin working with us see an average 75% increase in call-related patient satisfaction. Learn more about how we can help you improve patient satisfaction and increase revenue growth opportunities: americanhealthconnection.com/services/

Today American Health Connection celebrates 15 years of helping healthcare organizations improve operations, reduce costs and enhance the front-end patient experience. During that time, we have handled over 407 million call center patient interactions and completed 1.8 million

The FCC has just introduced new regulations that could significantly reshape the healthcare call center industry - especially those offshoring their patient access services. Learn more here: americanhealthconnection.com/fcc-offshore-c…

This month, we're celebrating 15 years in business as the nation's first 100% US-based healthcare-dedicated call center - as well as 1.8 million hours of agent training. It's this kind of commitment that provides healthcare organizations more efficient operations, greater

Rather than replacing healthcare call center agents, the real power of AI is how it enhances agent training and performance. Learn more here: americanhealthconnection.com/real-world-ben…

Find out how outsourcing can elevate the patient experience, streamline operations, reduce costs, and create more revenue opportunities. americanhealthconnection.com/?s=9+good+reas…

We’ll be at the Minnesota Hospital Association Health Care Leadership Institute April 8–10 in Minneapolis. If your team is dealing with missed calls, staffing shortages, or scheduling bottlenecks—this is exactly what we solve. If you’re attending, let’s connect. If not, we’ll

We’re live at the Minnesota Hospital Association Health Care Leadership Institute in Minneapolis. If your team is dealing with missed calls, staffing shortages, or scheduling bottlenecks—this is exactly what we solve. If you’re attending, let’s connect. If not, we’ll still show

We're live at the TORCH Spring Conference & Trade Show starting today and if you're here you can visit us at Booth 152. Healthcare call centers don’t have to be a cost center. We help cut costs by 20% or more, boost patient satisfaction by 75% and reduce call abandonment rates to

We're live for day two at the TORCH Spring Conference & Trade Show and if you're here you can visit us at Booth 152. Healthcare call centers don’t have to be a cost center. We help cut costs by 20% or more, boost patient satisfaction by 75% and reduce call abandonment rates to

Fun Fact - Pope Leo was born at Mercy Hospital and Medical Center in Chicago. Even more meaningful to American Health Connection - we have been honored to support Mercy Hospital until they were sold, helping connect patients to care every single day. It’s a reminder that every

Earlier this month, the FCC officially put offshore call centers on notice—and the implications for healthcare organizations are massive. Learn more here: americanhealthconnection.com/fcc-offshore-c…

You already know us as the first and largest 100% U.S.-based healthcare call center. But did you also know we're the only call center company that designs and develops healthcare-specific call center technology? Learn more here: americanhealthconnection.com/healthcare-cal…

DIY healthcare call centers may seem logical. But in reality, it's a lot like performing your own medical procedure, cutting your own hair, or fixing your own car. Take a look at what healthcare leaders often overlook: americanhealthconnection.com/in-house-vs-ou…

We’re thrilled to be at the 2026 HFMA Leadership Summit in Austin, Texas! These are HFMA West Coast Board Members at the HFMA group event held 4/26, and that's our own Shannon Hebert in the fifth row up on the right. As the nation’s first and only 100% US-based healthcare

Recent news reports say healthcare leaders across the country are running out of ways to cut costs, many of which have a negative impact on patient access and care quality. But there’s one often-overlooked strategic move that will not only reduce costs but improve patient