Adam Grant (@adammgrant) 's Twitter Profile
Adam Grant

@adammgrant

Organizational psychologist @Wharton. #1 NYT bestsellers: HIDDEN POTENTIAL, THINK AGAIN. Podcasts: Re:Thinking & WorkLife @TEDTalks. Former diver and magician.

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linkhttp://www.adamgrant.net calendar_today04-01-2013 01:59:16

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Adam Grant (@adammgrant) 's Twitter Profile Photo
Adam Grant
@adammgrant

9 days ago

Friendliness isn't always a sign of trustworthiness. Warmth is easy to fake. The foundations of trust are reliability and integrity. What counts isn't courtesy in the moment—it's keeping commitments over time. The best way to inspire confidence is to consistently walk our talk.

Friendliness isn't always a sign of trustworthiness. Warmth is easy to fake. The foundations of trust are reliability and integrity. What counts isn't courtesy in the moment—it's keeping commitments over time. The best way to inspire confidence is to consistently walk our talk.