Adam Grant (@adammgrant) 's Twitter Profile
Adam Grant

@adammgrant

Organizational psychologist @Wharton. #1 NYT bestsellers: HIDDEN POTENTIAL, THINK AGAIN. Podcasts: Re:Thinking & WorkLife @TEDTalks. Former diver and magician.

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linkhttp://www.adamgrant.net calendar_today04-01-2013 01:59:16

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Adam Grant (@adammgrant) 's Twitter Profile Photo
Adam Grant
@adammgrant

2 years ago

The best way to open people's minds isn't to argue with them. It's to listen to them. When people feel understood, they become less defensive and more reflective—and develop less extreme, more nuanced views. Productive disagreements begin with curiosity, not persuasion.

The best way to open people's minds isn't to argue with them. It's to listen to them. When people feel understood, they become less defensive and more reflective—and develop less extreme, more nuanced views. Productive disagreements begin with curiosity, not persuasion.