Abstrakt (@abstrakt_ai) 's Twitter Profile
Abstrakt

@abstrakt_ai

Transforming calls with AI and NLP. REAL-TIME call center platform.

ID: 1478882224715943936

linkhttps://www.abstrakt.ai/ calendar_today06-01-2022 00:13:47

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Abstrakt (@abstrakt_ai) 's Twitter Profile Photo
Abstrakt
@abstrakt_ai

a year ago

Interrupting a customer or prospect on a call can create tension. The numbers don’t lie from the millions of calls we’ve analyzed. Every time you interrupt, the CSAT score from a call can drop by 3.2% or more because the person feels like they aren't being heard.