Michael Grant (@_michaelgrant_) 's Twitter Profile
Michael Grant

@_michaelgrant_

Evertonian. Father of two. 4 x Salesforce Certified CRM Strategist and Evangelist. Opinions are purely my own and likely ill advised.

ID: 275991743

linkhttp://tmd.ca calendar_today02-04-2011 12:32:14

2,2K Tweet

166 Followers

186 Following

TMD | The Marketing Department (@tmdca) 's Twitter Profile Photo

The iconic image of the 11 ironworkers having lunch atop a skyscraper has come to represent the hardworking qualities that make up TMD. Read our new blog post about it at fal.cn/3b4X5 #LdnOnt #LunchAtopASkyscraper #MarketingAgency

The iconic image of the 11 ironworkers having lunch atop a skyscraper has come to represent the hardworking qualities that make up TMD. Read our new blog post about it at fal.cn/3b4X5 

#LdnOnt #LunchAtopASkyscraper #MarketingAgency
TMD | The Marketing Department (@tmdca) 's Twitter Profile Photo

ChildFund International, with the help of author R.L. Stine, is helping kids & teens become published writers through the #MyScariestMonster contest. Follow ChildFund to be notified of the winning entries to read with your family this #Halloween.

ChildFund International, with the help of author <a href="/RL_Stine/">R.L. Stine</a>, is helping kids &amp; teens become published writers through the #MyScariestMonster contest.

Follow <a href="/ChildFund/">ChildFund</a> to be notified of the winning entries to read with your family this #Halloween.
TMD | The Marketing Department (@tmdca) 's Twitter Profile Photo

We all had different plans for 2020. What we didn’t plan for was the need to shift how we do business and the challenges to get back on track. Our new blog post explores how to use #marketing to move forward. Click to read it now. tmd.ca/so-we-didnt-pl…

TMD | The Marketing Department (@tmdca) 's Twitter Profile Photo

.Start.ca is not just a friendly internet provider – they are also a friend of the community. For each new internet signup in November, they are donating to Children's Health Foundation. If you're ready to make a change, use this link to make it count: start.ca/CHFDonate

TMD | The Marketing Department (@tmdca) 's Twitter Profile Photo

Do you have a #CRM system like Salesforce in place? Are you using it to its full potential? While sales and operations should be embracing the power of a CRM system, CRMs pose significant value for marketers. We break it all down in a new TMD post. fal.cn/3bV6N

TMD | The Marketing Department (@tmdca) 's Twitter Profile Photo

Today is #GivingTuesday and it may be the most critical fundraising year yet. To honour #nonprofit orgs today, we’re bringing attention to some of our partners and the important causes to support as we enter the season of giving. fal.cn/3bWyd #LdnOnt

TMD | The Marketing Department (@tmdca) 's Twitter Profile Photo

Welcome to 2021! A friendly reminder that TMD is working remotely with the safety and health of our team continuing to be a top priority. We are all here to help, so feel free to reach out at any time at tmd.ca or on social. Stay safe and take care. 🖤

Welcome to 2021! 

A friendly reminder that TMD is working remotely with the safety and health of our team continuing to be a top priority. 

We are all here to help, so feel free to reach out at any time at tmd.ca or on social. Stay safe and take care. 🖤
Michael Grant (@_michaelgrant_) 's Twitter Profile Photo

Think #Salesforce sucks? Lots of people do... but are those people right? Of course not. Read on to find out how to make #Salesforce sing.

Anja Kloch⁷ (@anjakloch) 's Twitter Profile Photo

Over the course of my 29+ year career, I've never worked with a firm that took such a personal and genuine interest in the mission. Listen to this first episode... cause I may be a guest on episode 2! tmd.ca/podcast-the-10…

Michael Grant (@_michaelgrant_) 's Twitter Profile Photo

.David Cliche and Jeff Timmins have a pretty great podcast that they let me try and ruin once a month. It gets off the ground in a few weeks with our first guest, but here's a teaser of what it's all about. TMD is On The Record. #marketing #podcast

Michael Grant (@_michaelgrant_) 's Twitter Profile Photo

TMD's fearless leader and chief strategist David Cliche talks about the risk you take with your brand if you aren't deliberate in your approach to understanding your customers' experiences interacting with it. You have to understand the journey. #JourneyMapping #CX #BeDeliberate

Michael Grant (@_michaelgrant_) 's Twitter Profile Photo

Not for Profits are struggling now more than ever, yet so many in the space aren't adapting. Join us as we discuss with Anja Kloch⁷ the challenges of donor acquisition in the current climate and why some NPOs are falling behind. #nonprofit #TMDOnTheRecord

TMD | The Marketing Department (@tmdca) 's Twitter Profile Photo

Congratulations to Start.ca on winning the TechAlliance #Gamechanger award! Start.ca is committed to creating a culture of positive impact and this award recognizes their incredible success. #LdnOnt #SWOnt

Stan Collymore (@stancollymore) 's Twitter Profile Photo

Everton. Created the first "in the community", engaging supporters on everything from mental health to education. A club I never played for but still drops me a line to ask about MH initiatives. So not surprised at all at their stance today. Never change Everton 💙

Everton.

Created the first "in the community", engaging supporters on everything from mental health to education.

A club I never played for but still drops me a line to ask about MH initiatives.

So not surprised at all at their stance today. 

Never change <a href="/Everton/">Everton</a> 💙
Michael Grant (@_michaelgrant_) 's Twitter Profile Photo

Hi WestJet, I had two flights booked with you through Expedia in 2020 that were cancelled. I have credits. They say you haven't issued an "official refund policy" allowing them to refund us. Is that true? I've spent an awful lot of time on the phone with them arguing. Thanks.

Michael Grant (@_michaelgrant_) 's Twitter Profile Photo

Hi BMO Mastercard. I’ve been a client for almost 20 years. I was on hold for 7 hours before I have up trying to get my credit card fixed. How do I get service from you?!?!