Mini post-mortem about the recent Xaman (Xaman (formerly Xumm) Wallet 🪝) 2.8.0 iOS crash bug for new installs.

While working on a bigger 3.0.0 release, we realized we had to release a new version of our XRP Ledger / Xahau wallet before we could finish all changes. The AMM amendment was about to go…

🚨 Regarding the Xaman Xaman (formerly Xumm) Wallet 🪝 iOS crash bug with the 2.8 update for for new installations:

If you are on Android: all fine.

If you are on iOS:

- If you did a fresh Xaman 2.8.0 install & it crashes: remove the app, reinstall it (which will be 2.8.1)

- If you already had…

New in Xaman (formerly Xumm) 2.6 is the concept of network switching.

In the upper right corner of the Xaman home screen you'll find the network you're currently on, and by tapping it you can easily switch between networks.

(Demo clip in the next Tweet)

The past two hours, the Xumm 'Account Worth' xApp has been unavailable.

We just fixed this, and added the cause of this issue to our monitoring systems. The 'Account Worth' xApp is working again.

Sorry! 🤗

Warning 🚨

There is scam XUMM App extension for Chrome on Google web store.
DO NOT install it!

What you can do is report it for abuse.

XUMM/Xaman is mobile wallet only and there is no such thing as browser extension.

REAL vs FAKE.

Stay vigilant!

Due to the insolvency of Stably's liquidity provider, we've temporarily removed their third-party On/Off-ramp xApp from Xumm.

We're closely monitoring the situation and prioritizing your security.

For more details, see Stably's statement: support.stably.io/en/articles/80…

Tweeting always help 🥳

Amendments for v1.10.0 and 1.11.0 are safe to vote on now.

Keep a fresh eye on 1.12.0 amendments until more nodes are updated. Right now ~200 nodes would be left out in the cold if one of them passed..

We have resolved an issue with DEX Trade not functioning on older devices, which caused a blank screen to appear upon opening without any error. This problem should now be fixed.

Spent some more hours training AI on our Xaman (formerly Xumm) Wallet 🪝 support Q&A's, tickets + help center docs.

Verdict (like previou times):

It can’t imitate our customer-centric mindset.

Using it = providing mediocre service.

And we're not in the business of mediocre.

Be honest #XRPCommunity .

Did you know there is a XUMM Support xApp built into Xaman (formerly Xumm) Wallet 🪝 to ask questions and report issues?

That and using only the official communication channels keeps you safe

support.xumm.app/hc/en-us/artic…

Please RT

Support is back. Downtime was less than two hours.

New tickets work 👌🏼✅

Existing, recent tickets are visible so you + our support team can follow up👌🏼✅

Opening the Xumm support xApp, looking for older tickets? They will be available within a few hours to days. Migration 😉

Our in-app Xumm support xApp will be offline for maintenance in ~two hours. We're expecting to be back just a few hours later.

If you have low priority questions in the mean time: please hold that thought (please don't resort to social media support: lots of scammers!)

Resolved, sorry for the inconvenience. We're ready to take your questions in our In-App 'Xumm Support' xApp again, and our help center is back at support.xumm.app :)