Next Monday: "Customer Journey Mapping Essentials“ course by @MoreThanMetrics, hosted by eBay in San Jose, CA. Learn how to create and evaluate journey maps and how to iterate workshop results using #Smaply. eventbrite.co.uk/e/customer-jou… #servicedesign #designthinking #ux #cx

Due to an unexpected cancellation, we have three more tickets available for our upcoming #TiSDD Executive School in Amsterdam, Nov 26-30. Be quick and join us! :) thisisservicedesigndoing.com/school/nov-201… facebook.com/tisdt/posts/24…

As a way to give thanks, we're offering a 40% discount for our Chicago workshop. The discount lasts until next Thursday. Use the code "Thanksgiving" while seats last! bit.ly/2q8WiYx #journeymapping #ux #cx #servicedesign #workshop #designthinking

Our #TiSDD school alumni Andreas Conradi and Ivan Entchevitch have been using #ServiceDesign to help bring #innovation to #dementia care. Read the interview and case study here. Lots of interesting insights on product strategy, methods, prototyping... medium.com/the-shitty-fir…

We're hiring: US Operations Manager! Join us and help us building our brand-new More than Metrics office on the West Coast. You will represent More than Metrics in the US service design, cx, ux and innovation communities... facebook.com/tisdt/posts/26…

Join us for a one-day workshop in Dublin/Ireland on 16 April on journey maps, personas and system maps. We’ll collaborate on a design challenge in groups and use these tools on pen and paper. Afterwards, we’ll transition... facebook.com/tisdt/posts/26…

Marc Stickdorn (More than Metrics, renown for TiSDT, TiSDD, and TiSDM) teams up with Gerry Scullion... eventbrite.co.uk/e/customer-jou…

Be part of our journey! As our new responsible for service design and training you'll plan and conduct trainings for organizations all over the world and help teams and agencies grow their practice through coaching. Please find more info on... facebook.com/tisdt/posts/27…

Registration just opened for a 3-day TiSDD Essentials course as part of @DISEFestivall in Chile, Sep 23–25. :) More infos and registration: dise.cl/tisdd/ #servicedesign #ux #cx #ex #DiseñoDeServicio #DesignService #TiSDD

A brilliant book will impact our #servicedesign community soon: Good Services by Lou Down. I had the privilege to read it already and I can tell you: It IS truly awesome. :) #cx #ux #design #DesignThinking #DesignOps

Pack your bags! @Morethanmetrics are taking you on a journey of their own. Don't miss this #SDGC19 masterclass on how to embed and scale #servicedesign in organisations by using #journeymaps as a customer-centric management tool for agile organisations. bit.ly/SDGCjmo

We're hiring! Senior UX/UI Designer, full-time in the beautiful city Innsbruck/Austria. International applications welcome! Join our team and help us spreading #servicedesign all over the world! :) More job offers and info here: smaply.com/careers.html #ux #ui #cx #ex

Only 2-weeks before myself and @MrStickdorn give our 2-day 'Insights to Action' workshop in #dublin #DesignResearch + #ServiceDesign This is a great opportunity for people to learn how to conduct research in relation to the cre…lnkd.in/dF2r4Bk lnkd.in/djeCqxm

Awesome! :)

#TiSDD now available in Japanese! :) #servicedesign #designthinking #ux #cx

On June 16th we have @MrStickdorn open DESIGN POLITICS speaking about using journey mapping as an operational tool. Our conference runs TWICE A DAY Tickets live.thisishcd.com #designpolitics2020

Our next ‘This is Service Design Doing’ Essentials Online course takes place on August 24–28. In this 5 half-days course of packed learning and exercises, you'll learn how to DO #servicedesign – all online: thisisservicedesigndoing.com/school/august-… #designthinking #cx #ux #TiSDD

This white paper from #EX2020 sponsor @MoreThanMetrics offers 10 tips to embed #servicedesign in your org, learn about leadership expectations and reasons for the growing interest in the topic. Get your white paper by @MrStickdorn now! #customerexperience smaply.com/blog/white-pap…

📣 New Speaker Announcement: Marc Stickdorn @MrStickdorn will join our astonishing UX Masters lineup to lead an online Masterclass on “Journey Maps Ops”. More info 👉 masters.ux-lx.com 🎟 VERY limited early bird tickets on sale today at 3PM (GMT) #uxlxmasters #ux #design

New ‘This is Service Design Doing’ online training starting on March 15… #servicedesign #designthinking #ux #uxdesign #cx #servicedesignthinking #innovation