Recession-Proof Marketing foundrymag.com/issues-and-ide…

It helpful to know what NOT to say: "How To Talk To Someone With Cancer" | Katie Deming | TEDxReno ow.ly/aTIA50JOUGf via YouTube

"Knowing when not to talk is an art." TimDenning #QSMFridayQuote

Download This Poster For Free. ➤ bit.ly/2QNQ7EW | by Frank Sonnenberg | #FrankSonnenbergOnline #CellPhone

An interesting perspective on employee disengagement. "What’s All the Noise about Quiet Quitting?" | Kincentric ow.ly/Qvjb50KPlQb

There are times when you have to step up for your employees. Here's how one business owner did just that. ow.ly/Z6ao50KO9gu

"Never push loyal people to the point where they don't give a damn." Peter Drucker #QSMFridayQuote

"During my 87 years, I have witnessed a whole succession of technological revolutions; but none of them has done away with the need for character in the individual, or the ability to think." Bernard Baruch #QSMFridayQuote

"When I grow up I want to be a facilitator." I never said those words but happily that's what happened as my career evolved. I'm proud of my work as a facilitator and honored to be part of the international facilitator community. IAF Facilitation Week facilitationweek.org

What I Enjoy about My “Work” as a Facilitator (re-posted in honor of #FacilitationWeek) IAF ow.ly/y5QP50LbWlN

“I asked, ‘What would you like me to do when you feel stuck?’ She said, ‘Do what you do best. Ask questions. Help me find an answer.'” Peter Drucker #QSMFridayQuote #FacilitationWeek

"It's that time of year when I get to pretend the 5 lbs. of candy I bought is for trick-or-treaters." Source unknown, but it sounds like me.

"Halloween is not only about putting on a costume, but it's about finding the imagination and costume within ourselves." Elvis Duran #QSMFridayQuote

How the pandemic changed customer service for everyone. ow.ly/r27i50LqGcB

When leaders step out of their comfort zone and serve others, success is guaranteed. #Leadership #PeopleSkills katenasser.com/introverted-le… via Kate Nasser

"It is unreasonable to expect disengaged, disgruntled or otherwise disillusioned employees to deliver the type of service that will lead customers to fall in love with your brand." Ron Johnson #QSMFridayQuote

Here's how to answer the question, “How can I know what I think till I see what I say?” attributed to Graham Wallas and E.M. Forster. ow.ly/2c4p50Lwvbr

"When people are financially invested, they want a return. When people are emotionally invested, they want to contribute." Simon Sinek #QSMFridayQuote

While I've made many wonderful connections here, please know this is my last Twitter post.